Cengage - Wonderful mission, struggling to be a software company | Glassdoor
  1. Helpful (5)

    "Wonderful mission, struggling to be a software company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Engineering Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Cengage full-time for less than a year

    Pros

    The employees at Cengage (from the top down) truly care about the customer - students and teachers. The culture is one of transparency, honesty, and purpose. The purpose/mission being - lower the cost of education.

    Cons

    The mission of the company is admirable, but they are struggling in their transition from a publisher of content to a software company. Be careful getting caught in the ups/downs of this transition.

    Advice to Management

    Pay your people market value. They believe in the mission. Don't take advantage of their kindness. As you transition to a software company, pick leaders who care about the employees, as much as the customer. Leaders focused on making a name for themselves will destroy the company from the inside out.

    Cengage2019-11-07
  1. "Flexible, fun and fair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Waterville, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cengage full-time for more than a year

    Pros

    Working at Cengage has been amazing for me. The leadership shows true compassion & care for their employees, and offers flexibility for real life. The compensation is more than fair, and I always feel appreciated.

    Cons

    Communication with departments not located in your office can be challenging.

    Cengage2019-11-22
  2. "Great senior leadership, tough industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Cengage full-time for more than 3 years

    Pros

    Great CEO, decent benefits, 3 months maternity and paternity, good communication from management team

    Cons

    Tough industry, lack of coherent strategy from higher ed product team, recent layoffs with likely more coming after McGraw merger, compensation not competitive

    Advice to Management

    Keep open communication, be more clear about layoffs, avoid layoffs that don't match performance, be wary of creating a product leadership team built of the "old guard" vs. embracing change-makers

    Cengage2019-12-15

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