Cengage - Shooting yourself in the foot isn't good, whether the bullet be analog or digital. | Glassdoor
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There are newer employer reviews for Cengage

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Helpful (8)

"Shooting yourself in the foot isn't good, whether the bullet be analog or digital."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Cengage full-time

Pros

Flexible hours, casual dress, some awesome products, some very good people, a history of success

Cons

Politics-driven business decisions, marginalizing people who should be key players, belief that adding "digital" to job titles magically confers a skill set, rushed projects that are neither innovative nor exceptional, clinging to the analog-based publishing paradigm of outsourcing as much as possible when digital products are always custom-crafted and require custom training, low pay keeps away the best tech talent

Advice to Management

I want this company to succeed, and I know you are under great pressure to excel in a hurry. Draw on the knowledge of those who have succeeded before and do not sacrifice quality or complexity for quick-to-market products that will delight no one. Do not place people in positions of accountability or authority unless they have a proven track record in the digital space. Discard previous tribal politics and move forward based on proven abilities and knowledge.

Other Employee Reviews for Cengage

  1. Helpful (8)

    "A once great place ruined by mismanagement."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cengage as a contractor (More than 10 years)

    Pros

    This was once a great place to work. Many smart, creative and talented people passionate about writing and editing were happy to be there, even for low pay. They were highly engaged.

    Cons

    Now the level of disengagement seems very high. People are pretty checked out and don't seem to feel ownership of the content. Emails are forwarded around and around with new questions in them that were quite obviously answered in the chain. When you read through all of the emails in the thread, you can see this happening multiple times. Either people can't read or they don't feel like thinking?

    Emails are often ignored. Highly political environment. PMs do not understand content (for example, they are not software users but are managing software titles). New editors and authors are not trained and they do not understand Cengage processes and standards, so the creative people working with the administrative people and vice versa is very difficult. Everything is over email and planning is terrible. There is no central database for the titles, they are in spreadsheets, different ones, created by the PMs.

    The amount of remote workers was always high. However, over the past few years almost everyone worked remotely. The office environment was not healthy and people did not want to go in. Working entirely over email is very challenging especially as a contractor. I was not told what was happening. I found out about the bankruptcy filing from a contact outside of the company! That was the last straw for me!

    Advice to Management

    Go below middle managers and talk to employees to see what's really going on.


  2. Helpful (4)

    "Nice people, org is a mess"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Some smart ideas, satisfying work

    Cons

    In the midst of bankruptcy after an ill-advised venture capital folly.

There are newer employer reviews for Cengage
There are newer employer reviews for Cengage

See Most Recent

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