Cengage - A good learning experience with a company that's struggling to reinvent itself. | Glassdoor
There are newer employer reviews for Cengage
There are newer employer reviews for Cengage

See Most Recent

Helpful (11)

"A good learning experience with a company that's struggling to reinvent itself."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Content Development in San Francisco, CA
Current Employee - Content Development in San Francisco, CA
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Cengage full-time (More than 5 years)

Pros

Flexible hours, good benefits and perks (work from home policies), friendly co-workers, and a modern office space. Provides ample opportunity to learn and grow skills in the realms of project management, software development, and online publishing.

Cons

The company is struggling to reinvent itself from a print publishing company to a online learning company. In the past five years there have been numerous reorganizations, leading to many lay-offs and policy changes. It's an unstable environment and it's hard to know your role much of the time. This isn't a place to stake your claim anymore, but more of a workplace to put in a year or two for experience before moving on. Low salaries for high qualifications also make it difficult to attract and retain employees, so resource constraints are a constant problem.

Advice to Management

Offer more competitive salaries and hire more aggressively. Understaffed and overworked teams lead to inferior products, which is a downward spiral. Find your product vision and stick to it rather than spreading yourself too thin and failing to meet your commitments and maintain quality.

Other Employee Reviews for Cengage

  1. Helpful (11)

    "Great industry, challenging internal climate."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Boston, MA
    Current Employee - Product Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Cengage full-time

    Pros

    Autonomy, strong direct managers, engaging & challenging industry, great colleagues, daily problem-solving, empowerment, great customers.

    Cons

    Challenging internal climate with weak product development leadership (leadership culture of fear rather than collaboration). Inefficient product development procedures, dramatic culture shift without the resources and internal infrastructure to support the suggested pace and changes.

    Advice to Management

    Leadership should help, not instill fear in product development teams/leaders.


  2. Helpful (3)

    "Decent place to work and slowly getting better again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Boston, MA
    Current Employee - Manager in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cengage full-time (More than 5 years)

    Pros

    People are great. Pay is decent. Organization is getting better but still in need of improvement. Seems to be devoting resources to everything but headcount.

    Cons

    Understaffed. The industry is shifting and falling apart. Developing a lot of new products which are often not so appreciated by the market.

    Advice to Management

    Build more formal and rigorous senior decision making processes without slowing down progress.

There are newer employer reviews for Cengage
There are newer employer reviews for Cengage

See Most Recent

Work at Cengage? Share Your Experiences

Cengage
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or