Cengage - When Worlds Collide | Glassdoor
  1. Helpful (20)

    "When Worlds Collide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Development Manager in Pleasanton, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Cengage full-time for more than a year

    Pros

    Tech people are very sharp, product people are passionate about learning. They handled their bankruptcy well, and they have invested into restructuring their tech side. I think the CEO believes in the cause. They had massive layoffs and unfortunately, I think they had to. The old Cengage was old, fat, and complacent. The new Cengage is trying to be leaner and faster.

    Cons

    Product people don't understand the software world - many are still from the publishing days. Pay is very low for product / content developers. Tech communicates very poorly with Product people. Product people are very good in their areas - they have masters and Phd's in their subject area, but they have zero interest in software capabilities. They don't understand that last minute "tweaks" require full... regression testing when a product is about to go live. This has bit them before. QA, with a few exceptions, is the worst I have ever worked with. Very junior people who have to be told what to do. Sometimes the company spend their money in strange ways. They pull out the stops for an offsite in Florida with huge parties, yet content developers in SF make about $50k a year in one of the most expensive cities in the country. They have a presence on the west coast but no serious software development there - that is only for Boston and Farmington hills because they know they cannot compete salary wise.

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    Advice to Management

    You cleaned house well on the tech side; time to do so to the dinosaurs from the publishing era. At least train product people on the principles and ideas of software development. There is much mistrust for the tech side from the product side. The tech side does not even pay attention to the product side.

    Cengage2015-11-17
  1. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cengage full-time for more than 3 years

    Pros

    Good work-life balance. Kind people.

    Cons

    Slow to change, but improving.

    Advice to Management

    Keep up the innovation

    Cengage2019-10-27
  2. Helpful (1)

    "Wonderful mission, struggling to be a software company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Engineering Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Cengage full-time for less than a year

    Pros

    The employees at Cengage (from the top down) truly care about the customer - students and teachers. The culture is one of transparency, honesty, and purpose. The purpose/mission being - lower the cost of education.

    Cons

    The mission of the company is admirable, but they are struggling in their transition from a publisher of content to a software company. Be careful getting caught in the ups/downs of this transition.

    Advice to Management

    Pay your people market value. They believe in the mission. Don't take advantage of their kindness. As you transition to a software company, pick leaders who care about the employees, as much as the customer. Leaders focused on making a name for themselves will destroy the company from the inside out.

    Cengage2019-11-07

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