CenterPoint Energy - Negative | Glassdoor
There are newer employer reviews for CenterPoint Energy
There are newer employer reviews for CenterPoint Energy

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"Negative"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative
Current Employee - Customer Service Representative
Approves of CEO

Pros

If you start in any other part of the company except customer service, its a great place to get experience in a large successful organization.

Cons

Customer Service department is not looked upon or treated well in the company. They are looked down upon and as such is very difficult for most individuals to get out of (promoted), unless and individual has extraordinary networking abilities and skills.

Advice to Management

Use the information your employees can provide to you. Information is a valuable resource and if used properly, can save a company a lot of money. Instead of jumping on the bandwagon with the next new implementation, check with your employees to determine your requirements. That way what you implement will be EFFECTIVE vs constantly trying to band aid or patch it to work part of the time. Just because someone was successful using a procedure at another organization doesn't mean they will have the same success at CenterPoint Energy

Other Employee Reviews for CenterPoint Energy

  1. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer Coop
    Current Employee - Engineer Coop
    Recommends
    No opinion of CEO

    Pros

    Job stability. Excellent learning opportunities. Kindness and respect shown to staff. Great enthusiasm among employees. Love the challenges and opportunities provided to prove yourselves on the job. Flexible work schedules a great plus.

    Cons

    Not too many benefits as an intern. The pay is just ok when compared to other industries. But overall, a fairly good place.

    Advice to Management

    Need to consider raising pay on par with other companies else you will lose your best employees to your competitors.


  2. "great place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Place to learn and do real engineering work

    Cons

    Workload varies on department. Some are slow, some are fast paced

There are newer employer reviews for CenterPoint Energy
There are newer employer reviews for CenterPoint Energy

See Most Recent

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