CenturyLink - Too many changes and layoffs | Glassdoor
There are newer employer reviews for CenturyLink
There are newer employer reviews for CenturyLink

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"Too many changes and layoffs"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Benefits Administration Support in Vancouver, WA
Former Employee - Benefits Administration Support in Vancouver, WA
Doesn't Recommend

Pros

People are nice and within small groups seem to work well together

Cons

Communication could improve. Feedback when there are performance issues could be improved. Instead of dealing with a problem and offering the opportunity for improvement management's way of dealing with the problem is just to fire an employee. There is not a balance in that response either since there are employees in other departments that have similar problems and they are just tolerated.

Advice to Management

Open your door and communicate better. Give an employee the opportunity to improve and offer them a chance to do it rather than to wash your hands of it and throw them out. Everyone deserves a second chance to improve themselves. Your employees are your best assets. Don't let a down economy harden your hearts and only look at the bottom line.

Other Employee Reviews for CenturyLink

  1. "Could be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Broadband Tech in Gig Harbor, WA
    Current Employee - Broadband Tech in Gig Harbor, WA
    Doesn't Recommend

    Pros

    Ok benifits, for now. Pay ok, for now, others in field get 2-4k more per year.

    Cons

    No opportunity for advancement. Employees are not empowered to make decisions.

    Advice to Management

    Talk to lower level employees about ways to improve productivity.


  2. "It was an interesting experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ
    No opinion of CEO

    Pros

    I was working in a tech support capacity so the job was pretty easy. I supported their ProDSL product so it was fun to work with small and medium sized businesses. Though they have long since discontinued the product. The people I worked with were great as well.

    Cons

    Many management decisions seemed to lack common sense. Qwest was constantly changing workflow policies which meant constantly learning new policies.

    Advice to Management

    The managers were generally good but had their hands tied by their bosses. Perhaps upper management should come down to the trenches and see how their products apply to the real world.

There are newer employer reviews for CenturyLink
There are newer employer reviews for CenturyLink

See Most Recent

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