CenturyLink - IT Manager | Glassdoor
There are newer employer reviews for CenturyLink
There are newer employer reviews for CenturyLink

See Most Recent

Helpful (1)

"IT Manager"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - IT Manager in Arlington, VA
Former Employee - IT Manager in Arlington, VA
Recommends
Neutral Outlook

I worked at CenturyLink full-time (More than 10 years)

Pros

Great Company with great benefits. Good ethics.

Cons

Aware of political aspects as well as surrondings.

Advice to Management

Align with business needs based on true ROI

Other Employee Reviews for CenturyLink

  1. Helpful (1)

    "Initially enjoyable then incredibly stressful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service and Sales in Boise, ID
    Current Employee - Customer Service and Sales in Boise, ID
    Doesn't Recommend
    Neutral Outlook

    I have been working at CenturyLink full-time (More than a year)

    Pros

    Money was okay at around 11-12 per hour, commissions averaged 400-1,000 a month if you did well, otherwise good luck. Union environment was the worst, everything was based on seniority and not performance. Promotions were to people who "lasted" not the ones deserving or qualified. Benefits were good if you have family, and no weekends.

    Cons

    Scheduling changed every 3 months usually, 40-42 hours a week. 10-11 hour Mondays with 30 min lunch sucked. Management does not do much to encourage or assist but they demand results. Tons of turnover, so culture was rocky and people were always nervous. Merger with Qwest killed the Qwest centers as Centurylink took over. Sales expectations were hard especially given the type of phone caller you would typically get.

    Advice to Management

    Promote the proper people to manage the day-to-day functions, take some advertising money and properly train the people in the organization. GET RID OF THE CWA (union) they make it a tough place to work. And promote from within, there are plenty of capable people who get overlooked then leave.


  2. "Good company in general"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Representative in Denver, CO
    Current Employee - Retail Sales Representative in Denver, CO
    Recommends
    Neutral Outlook

    I have been working at CenturyLink full-time (More than 3 years)

    Pros

    Good pay, very good benefits

    Cons

    Almost impossible to move up, unless you have the longest time in title

    Advice to Management

    Get some focuss and plan better.


There are newer employer reviews for CenturyLink
There are newer employer reviews for CenturyLink

See Most Recent

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