CenturyLink - Good company to work with | Glassdoor
There are newer employer reviews for CenturyLink
There are newer employer reviews for CenturyLink

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Helpful (1)

"Good company to work with"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - IT Manager in Denver, CO
Current Employee - IT Manager in Denver, CO
Recommends
Positive Outlook
Approves of CEO

I have been working at CenturyLink full-time (More than a year)

Pros

Good management to work with. Concerned about employees

Cons

Monroe, LA based. Small town mentality at times creeps in.

Advice to Management

None

Other Employee Reviews for CenturyLink

  1. "The company Values are Great ..its the behind the values the management dose not deliver what they promote same w most"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Communications Technician in Seattle, WA
    Current Employee - Customer Communications Technician in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at CenturyLink full-time (More than 10 years)

    Pros

    luv being union i luv working and feeling secure and knowledgeable in my job If I ever wanted to participate in the Management arena the options are there to self apply for jobs. i luv my Payday and time off my co workers are nice kind fun and helpful there are groups to join if i wanted

    Cons

    The needs of the business is not more important than an Individual the bean counting is ridiculous and heads no results if any one truly had an accurate history of bean counting it would not amount to a hill of beans..flex time from 6-7 needs to be n place 4 center employees work f

    Advice to Management

    the union employes are expected to give and give and give and the company takes to much time iswasted on bogus mangment monitoring and rom home or creative shift scheduling 3 days a week wth a 4th day 1/2 day gets u 40 hrs 0 2 less Overtime its 2013 be a revolution in the businees word and trust your union employees oh and settle the contract 2dy


  2. Helpful (3)

    "Cares NOTHING for front line employees!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Idaho Falls, ID
    Current Employee - Sales Consultant in Idaho Falls, ID
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CenturyLink full-time (More than 10 years)

    Pros

    Great Insurance, steady work schedule,

    Cons

    Ive work as a front line residential Sales Rep for 12 years. As an employee of Qwest there was a great opportunity to make substantial bonuses. As I walk into work everyday we our computers flash meaningless ethical principles that upper management threw together and none of them follow a single one of these principles especially when it comes to ways we are treated. Now that century Link has taken over, the commissions are a fraction of what Qwest offered.The goals are completely unreasonable. These goals are attainable for seasoned employees and new employees are quickly fired because they cant make it. This same position at Qwest saw many employees with 6 figure salaries.The consumer division is also very highly micromanaged. Calls are monitored to the point where its robotic and makes it impossible to use sales skills on calls. Century link sees no value in front line employees. They would rather see this work performed by vendors in manilla. Vendors currently mess up more orders than they place. If suggestions are made to upper management They are quickly scoffed at like its completely stupid. Working as a front line customer service agent is already a tough job and with the added stress of having senior management that wants nothing more than to see your job be performed by someone who barley speaks English good enough to read a screen and tell customers false information. Do Not Work in customer service for Century link. Glen Post and The Swamp people care nothing about people.

    Advice to Management

    Get rid of The good Ole Boys Club. Listen to front line employees.We talk to customers all day long I think we know whats best for them. Bring back Dick Notebart . He Saved Qwest from Bankruptcy and made us profitable again. He Valued employees. He encouraged employees opinions and Made real changes. His consumer presidents and Vice presidents also cared about employees and each knew your name and what you liked. They actually cared about us and our success. The amazing thing about it is that our company was united and we worked hard for them because we cared about our success because we didn't have leaders that would rather see us unemployed!


There are newer employer reviews for CenturyLink
There are newer employer reviews for CenturyLink

See Most Recent

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