CenturyLink - Customer Service/Sales Rep | Glassdoor
There are newer employer reviews for CenturyLink
There are newer employer reviews for CenturyLink

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Helpful (1)

"Customer Service/Sales Rep"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Johnson City, TN
Former Employee - Customer Service Representative in Johnson City, TN
Recommends
Positive Outlook
Approves of CEO

I worked at CenturyLink full-time (More than a year)

Pros

-really good pay like $12.50/hour plus commission
- commission is really good and can average $1,000 to $2,000 extra pay each month
- good benefits: healthcare, paid bereavement, plenty of overtime
- cool employee’s and atmosphere at work
- can surf the internet with free reign while working
- the call center caters a lot to the employee’s for lunch and breakfast from high end rest.
- Holiday bonuses are great.

Cons

-Sales quota can be challenging to reach on occasion
- point system for tardy’s and missed work days
- sitting in a chair long hours and cannot get up due to adherence requirements

Advice to Management

Ease up on the sales quota if employee is mostly a good employee and salesman…Shouldn’t lay off employee’s so fast if able to average sales quota…Supervisor’s should work with employee’s better on this issue...

Other Employee Reviews for CenturyLink

  1. "Stagnant Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Technical Analyst in Denver, CO
    Current Employee - Lead Technical Analyst in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at CenturyLink full-time (More than 10 years)

    Pros

    People are nice, Denver is a great place to live, work can be interesting at times

    Cons

    Big power play going on between Denver and Monroe, LA with CenturyLink having bought Qwest.

    Advice to Management

    Appreciate your star performers more, or they will leave for better opportunities


  2. "Not a very progressive company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at CenturyLink full-time (More than 5 years)

    Pros

    Compensation and hours are reasonable, work environment is good and there are a lot of smart people.

    Cons

    For a "tech" company, they are stuck in the past and in the "good ole boy" way of doing things. IT's hands are tied by the business and it is difficult to innovate.

There are newer employer reviews for CenturyLink
There are newer employer reviews for CenturyLink

See Most Recent

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