CenturyLink - Rewarding but stressful | Glassdoor
There are newer employer reviews for CenturyLink
There are newer employer reviews for CenturyLink

See Most Recent

"Rewarding but stressful"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service and Sales Representative in Fayetteville, NC
Former Employee - Customer Service and Sales Representative in Fayetteville, NC
Recommends
Neutral Outlook
Approves of CEO

I worked at CenturyLink part-time

Pros

Pay, flexibility, and very rewarding you get all types of gift cards and other incentives.

Cons

They really push hard for sales but if you can stick it out the pay will eventually make up for the amount of stress that you have to deal with.

Advice to Management

Create a que for just sales and a que for customer service people no when they want to buy something and some do not want to spend 15min on the phone pushing sales.

Other Employee Reviews for CenturyLink

  1. Helpful (5)

    "The WORST company I've ever worked for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accuont Manager/Sales Executive -Acquisitions in Las Vegas, NV
    Former Employee - Accuont Manager/Sales Executive -Acquisitions in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CenturyLink full-time (Less than a year)

    Pros

    The only "pro" is that they had decent insurance benefits.

    Cons

    Micromanagement, lack of management support, unrealistic sales goals, revolving door mentalities, poor training, too many meetings, change in policies by the hour, and incredibly slow installation team and unskilled tech support.

    Advice to Management

    Let your employees off the leash, give them the supplies and support to do their jobs, and make the goals obtainable.


  2. "This company allows slammng of customers. Glen Post CEO shame on you."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Service Associate in Phoenix, AZ
    Current Employee - Sales and Service Associate in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CenturyLink full-time (Less than a year)

    Pros

    Can't think of any pros now that Centurylink and Glen Post and his Texas crew run the business.

    Cons

    Too many to mention ! Slamming is encouraged by managers so they can get their bonus. Pay is 10.50 an hour and the most you can make in sales bonus is 650.00 a month so your average pay if you make TOP SALES is 15.00 an hour.

    Advice to Management

    Do your jobs, fire the people who are slamming customers.

There are newer employer reviews for CenturyLink
There are newer employer reviews for CenturyLink

See Most Recent

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