CenturyLink - A very good work at home experience | Glassdoor
There are newer employer reviews for CenturyLink
There are newer employer reviews for CenturyLink

See Most Recent

"A very good work at home experience"

Star Star Star Star Star
Former Employee - Customer Service Representative in Spring Lake, NC
Former Employee - Customer Service Representative in Spring Lake, NC
Recommends
Neutral Outlook

I worked at CenturyLink part-time (More than a year)

Pros

$11 an hour, decent management, lots of small perks and bonuses. Working at home is great and the hours were pretty decent.

Cons

The Pay did not increase. We had a sales quote and the company had merged so many times that many of the customers had better grandfathered deals, but we were to encourage newer packages, however it often did not make sense to the customer.

Advice to Management

There needs to be short breaks allowed once an hour - when you only get a min or two in a shift (other than lunch) to get a drink or use the bathroom it can be difficult.

Other Employee Reviews for CenturyLink

  1. "Purchaing Qwest - Pacific NW area ( WA / CO)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Operations NW Region in North Bend, WA
    Former Employee - Field Operations NW Region in North Bend, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at CenturyLink full-time (More than 3 years)

    Pros

    They were a GREAT company prior to purchasing a wasted of a company in Qwest

    Cons

    Qwest management team is the most outdated and unprofessional group I have ever worked for in my career. (mgr's to manage other mgr's) no wonder they were for sale for many years with no takers and so far in debt. In my opinion they will make centurylink fail and force them to try and sell them off soon

    Advice to Management

    Learn how to hire good managers - that respect employees and do not treat them like it is the military - whipping's will continue until moral approves :)


  2. Helpful (3)

    "Hostile Takeover"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Analyst in Denver, CO
    Former Employee - Lead Analyst in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CenturyLink full-time (More than 10 years)

    Pros

    The money was good and while it was still Qwest, the working conditions were also quite good -- granted, they had their issues, but they were nothing like what CenturyLink introduced.

    Cons

    CenturyLink stormed the Qwest gates and took over. There was no "merging" involved. They took over with an iron fist and insisted on THEIR way or the highway.

    Advice to Management

    Put action to your words about caring about employees.

There are newer employer reviews for CenturyLink
There are newer employer reviews for CenturyLink

See Most Recent

Work at CenturyLink? Share Your Experiences

CenturyLink
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or