CenturyLink - CenturyLink Business | Glassdoor
There are newer employer reviews for CenturyLink
There are newer employer reviews for CenturyLink

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"CenturyLink Business"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Account Manager in Saint Paul, MN
Current Employee - Account Manager in Saint Paul, MN
Recommends
Neutral Outlook
Approves of CEO

I have been working at CenturyLink full-time (Less than a year)

Pros

Great benefits. Company seems to be concerned for the health and family of their employees.

Cons

The left hand doesn't always support the right hand.

Advice to Management

Better training on the products and services.

Other Employee Reviews for CenturyLink

  1. "Great People, Rough Processes & Structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Saint Paul, MN
    Former Employee - Senior Account Executive in Saint Paul, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CenturyLink full-time (Less than a year)

    Pros

    People were fantastic. High turnover, but the office atmosphere was really solid. Enjoyed collaborating with peers. Feedback and new ideas were strongly encouraged.

    Cons

    Commission Structure (Payout took painfully long), processes and system limitations...Used about 6-7 systems in a given day...consolidation and organization should be made a priority in a company that prides itself on being on the "leading edge".

    Advice to Management

    Simplify systems, improve commission structure (not for payout targets, but for payout cycle-length).


  2. Helpful (5)

    "Challenging and fun but underpaid. Company is wrought with old school politics creating a toxic culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in Monroe, LA
    Current Employee - Senior Engineer in Monroe, LA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CenturyLink full-time (More than 3 years)

    Pros

    The job is challenging and fun. Lots of exposure to new technology.

    Cons

    Underpaid. Very few opportunities for upward mobility. Loads of political nonsense leftover from the 80's. People are usually promoted or hired from within based on the "good ol boy" system or the number of years they have at the company (which is a completely irrelevant factor in determining if someone is right for a position...I have been in the industry for 15 years so I am not being biased). Senior management is still operating under the premise that workers should be satisfied just to keep their jobs in our current market, instead of rewarding performance with merit increases or even appropriate pay for the position. Pay overall is considerably lower than the going rates across the market.

    Advice to Management

    It is time to shake things up. Years of service is not a legitimate factor in awarding a job to someone if those years are not backed up with real quantifiable performance. Catch up with the rest of the IT and Telecom industry regarding pay scales (they are one now, so stop trying to evaluate them separately) or you are going to continue loosing your most valuable players at an increasing rate. The recession is over! Stop holding people's jobs over their head as motivation...this will backfire in the very near future. Start taking care of your "A" players and they will take care of you...or don't and they will go work for a competitor and help take market share away from you.

There are newer employer reviews for CenturyLink
There are newer employer reviews for CenturyLink

See Most Recent

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