Chaos Commerce - How much are you willing to handle?? | Glassdoor
There are newer employer reviews for Chaos Commerce
There are newer employer reviews for Chaos Commerce

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"How much are you willing to handle??"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Brooklyn, NY
Current Employee - Customer Service Representative in Brooklyn, NY
Recommends
Neutral Outlook
Approves of CEO

I have been working at Chaos Commerce full-time (Less than a year)

Pros

Slightly friendly environment. Optional Sunday schedule. Free breakfast and coffee. Ping Pong table in the rec. room.

Cons

There is room for growth but no room for increased compensation. National holidays are not observed. Subjected to scheduled breaks at uncomfortable times.

Advice to Management

Appreciate your employees through compensation. The events and company gatherings are fun but the main point of a job/career is the ability to pay the bills.

Other Employee Reviews for Chaos Commerce

  1. Helpful (5)

    "Would not ever want to work at a place like this again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Brooklyn, NY
    Former Employee - Customer Service in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at Chaos Commerce full-time (More than a year)

    Pros

    For the work at the start the pay is decent.

    Cons

    Management would rather talk down to customer service reps than offer a compliment.
    Normal holidays are not really recognized.
    All tiers of management are not really there to help.
    Turn-over rate for customer service rep is incredible high.
    Customer service reps are told to lie to customers.

    Advice to Management

    All management need to be restructured to actual have the company grow instead of just squeezing out money of its customer.
    Also offer REAL benefits and health plans to your employees.
    Have actually values instead of just being money focused.


  2. Helpful (3)

    "Four months of misery"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Brooklyn, NY
    Former Employee - Customer Service Representative in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Chaos Commerce full-time (Less than a year)

    Pros

    The pay was pretty good for what you have to go through.

    Cons

    - Customer service is a thankless job without any real help from upper management
    - The company culture is terrible, the only thing keeping employees' morale up is complaining about customers and getting drunk at the occasional office party
    - They blast the air conditioning, so you're basically freezing to death
    - No one in the other departments are helpful
    - Reps are encouraged to lie and generally be unhelpful.
    - High turnaround.
    - They target artsy/creative types that need a job, and exploit their desperation. If you found their ad in the Craigslist writing job section, there's a good reason for it.
    - They try to market themselves as a "Fun" company to work for, but it's sitting in front of a computer in a windowless room for hours on end.
    - I was in absolutely depressed for four months before they let me go. My life has improved since then.
    - Half hour lunch break, with two fifteen minute breaks after that. I'd rather just have an hour break. The line to the microwave is long, and if you're at the end of the line, you're either gonna have to eat cold food, or have five minutes to eat. That is, unless you have a kosher meal. Then you can use the Kosher microwave.
    - Speaking of, if you're gonna work for this company, you better know what all the Jewish Holidays are, because those are the holidays you get off.

    Advice to Management

    Give customer service reps the tools they need to help customers.

There are newer employer reviews for Chaos Commerce
There are newer employer reviews for Chaos Commerce

See Most Recent

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