Charles Schwab - Overall - a great company. | Glassdoor
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There are newer employer reviews for Charles Schwab

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Helpful (1)

"Overall - a great company."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Vice President in San Francisco, CA
Current Employee - Vice President in San Francisco, CA
Recommends
Approves of CEO

Pros

Schwab as a company strives to focus on the customer and provide great value based on their products and services. Schwab is also a good place to maintain a reasonable balance between your work life and personal life.

Cons

Schwab, like many financial services firms, is struggling to manage costs aggressively. Previously this created challenges of bureaucracy, politics, coordination, etc. This issue has decreased as the company has simplified the management structure and increased spans of control.

Advice to Management

Maintain a critical focus on costs, retain your best people while continuing to selectively secure new leadership and perspective from outside the organization and continue to focus aggressively on the customer - especially in this trying time.

Other Employee Reviews for Charles Schwab

  1. Helpful (2)

    "Schwab is a pretty good place to work, especially during this uncertain market."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Administrator in Orlando, FL
    Current Employee - Senior Administrator in Orlando, FL
    Approves of CEO

    Pros

    Compared to other investment companies, Charles Schwab has created an large amount of stability, with conservative cost control measures and high ethics in regards to the customer. For this reason, when many investment companies went out of business, were bought out by other companies or had to take "Bail Out" money from the government just to stay afloat, Schwab has kept a mostly even keel, with few layoffs. The layoffs that the company did experience were mostly in the area of middle management.

    Cons

    lower compensation than some competitors, the perception that some employees are promoted due to favoritism instead of merit.

    Advice to Management

    Find additional ways to reward employees that stay with the company.


  2. Helpful (1)

    "Laid Off"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager Brokerage Services in Phoenix, AZ
    Former Employee - Manager Brokerage Services in Phoenix, AZ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I was very happy to go to work at Schwab. It had the reputation of treating employees and clients well. I was recruited and even recruited some of my friends and former co-workers. When I started everyone was very helpful and supportive. Employees help each other out and work together to support the customer. I was very happy working there even with all the problems caused by the market meltdown.

    Cons

    They have a lay-off culture. They had not completely recovered employee trust from the layoffs in 2001-2002 and recently used the same tool. It is now a constant threat and employees work in fear. It's sad.
    My friends who were left behind are worried about their jobs and question their every move. Technology is out dated. With the market meltdown, call volumes surged and there were not enough reps to handle the work. Very stressful on them. Given the good nature of the typical Schwab employee, management has squandered their good will.

    Advice to Management

    Work hard to win back employee trust and they will work hard to achieve your goals.

There are newer employer reviews for Charles Schwab
There are newer employer reviews for Charles Schwab

See Most Recent

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