Charles Schwab - Overall, a positive experience | Glassdoor
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There are newer employer reviews for Charles Schwab

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"Overall, a positive experience"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Recommends
Positive Outlook
Approves of CEO

I worked at Charles Schwab full-time (More than a year)

Pros

Very friendly co-workers, great training, lots of different opportunities within the firm to increase your skill set. Flexible schedule, since the center is open 24/7/365. Managers are helpful in answering your questions, but also make sure you understand the process. Systems utilized are terribly difficult to learn.

Cons

Pay could be a little higher given the tasks that reps do. Some managers can be a little difficult to work with, but most of them are great overall. Being on the phone all day can lead to a tired voice, maybe explore opportunities to allow reps to utilize some time off the phone for career development and projects related to growing the business, instead of reps having to request time off the phone.

Advice to Management

Maybe identify some more off the phone tasks for reps to partake in to give them a little break of answering the phone all the time. An example would be 70% of a reps day would be interacting with clients on the phone, 15% would be career building, and the remaining 15% would be miscellaneous projects to help identify ways to grow the business.

Other Employee Reviews for Charles Schwab

  1. Helpful (1)

    "Schwab is a great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Charles Schwab as a contractor

    Pros

    great benefits, transparency, respectful of clients and employees, highly compliant with all regulations. They invest a lot of time into training and provide positive reinforcement on a regul basis.

    Cons

    It was difficult to learn their lingo and acronyms.


  2. Helpful (1)

    "VP-Financial Consultant at Schwab"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - VP-Financial Consultant
    Current Employee - VP-Financial Consultant

    I have been working at Charles Schwab full-time (More than 5 years)

    Pros

    Great job for those with 1-2 years industry experience, in their mid-late 20's, as income can be good (approx. $125k average total comp, $200k top performers) for that level of career. However, nowhere to grow from there, no special skills are gained to increase your marketability, etc...

    Cons

    No long-term career growth potential for branch sales employees

    Advice to Management

    Less micromanagement, have plan in place to retain long-term employees (sales reps in branches)

There are newer employer reviews for Charles Schwab
There are newer employer reviews for Charles Schwab

See Most Recent

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