Charles Schwab - From great to mediocre | Glassdoor
There are newer employer reviews for Charles Schwab
There are newer employer reviews for Charles Schwab

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Helpful (4)

"From great to mediocre"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Charles Schwab full-time (More than 10 years)

Pros

Before 2007, this was the best company in the industry to work for. Management pushed decision making as close to the client as possible allowing for excellent customer service. Innovation reigned supreme and taking calculated risks to benefit clients was the norm. One could have an exciting career doing the best work of their lives. Work that really mattered to clients and to the company.

Cons

Unfortunately, with the leadership changes and the 2008 market upheaval this is a very different company. Innovation is frowned upon and even looking outside the box can get you labeled as a detractor.

Decision making has been centralized to one corner office leaving middle and senior management unempowered and spending all of their time making powerpoint presentations and socializing ideas before anything can move forward.

Advice to Management

Innovation is not a bad word. You can not run a business with a zero risk tolerance strategy. Waiting for interest rates to rise is not a strategy. Difference of opinion is not a bad thing, conflict and variety of ideas are good things. Stop hiding under your shell and lead again. The industry needs you. Individual investors and advisors need you.

Other Employee Reviews for Charles Schwab

  1. "Stable company with focus on doing what's right for the client."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles Schwab full-time

    Pros

    Work life balance, friendly co-workers, challenging projects

    Cons

    Pay could be more competitive, lots of office politics, lack of room to grow at certain levels.


  2. Helpful (3)

    "Long successful career, but concerns over Sr. Management's valuing employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Director
    Current Employee - Managing Director
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Charles Schwab full-time (More than 10 years)

    Pros

    Client focused, values driven, great products and services, good client facing technology, great value for clients.

    Cons

    Sr. Management focus on clients and shareholder is out of balance relative to employees, causing low morale and an uncertain future.

    Advice to Management

    Find the right balance between all three constituents or your quality employees will leave


There are newer employer reviews for Charles Schwab
There are newer employer reviews for Charles Schwab

See Most Recent

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