Charter Communications - Good pay. Poor customer service. | Glassdoor
There are newer employer reviews for Charter Communications
There are newer employer reviews for Charter Communications

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"Good pay. Poor customer service."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Broadband Sales Specialist in Walker, MI
Former Employee - Broadband Sales Specialist in Walker, MI
Recommends
Neutral Outlook
No opinion of CEO

I worked at Charter Communications full-time (More than a year)

Pros

Pay and benefits.
People you work with.

Cons

Quotas, expectations, and customer service

Other Employee Reviews for Charter Communications

  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Data Architecture in Saint Louis, MO
    Former Employee - Director of Data Architecture in Saint Louis, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Charter Communications full-time (More than 5 years)

    Pros

    Surrounded by highly educated, highly technical people. Advancement was fluid, provided you worked hard and demonstrated skills worthy of advance. Free cable, nice perk. Good benefits, not great but good.

    Cons

    Hours were odd (frequent night work). Integration points changed frequently as the company acquired or divested from various vendors. Some people were pecimistic, but I think you have that at every company. The pecimistic people were usually the lazy people.

    Advice to Management

    Stock grants as a "perk" were a joke. The company was going bankrupt and they clearly knew it. That added to the pecimism.


  2. "It has been an adventure although it dosen`t pay the bills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Courrier in Engelhard, NC
    Current Employee - Courrier in Engelhard, NC
    Recommends
    Neutral Outlook

    I have been working at Charter Communications part-time (More than a year)

    Pros

    It has been an experience, considering being my own boss.

    Cons

    There is no room for failure the job has to be done right the first time.

    Advice to Management

    I feel that courtesy and respect can creat a great work atmosphere, and in some cases can be more valuable than money, meaning I might work for a company that is not paying alot, but they are very easy to work with.

There are newer employer reviews for Charter Communications
There are newer employer reviews for Charter Communications

See Most Recent

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