Charter Communications - Good career, finally getting back on track after the bankruptcy. | Glassdoor
There are newer employer reviews for Charter Communications
There are newer employer reviews for Charter Communications

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"Good career, finally getting back on track after the bankruptcy."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Systems Technician Senior in Grand Rapids, MI
Current Employee - Systems Technician Senior in Grand Rapids, MI
Recommends
Neutral Outlook
Approves of CEO

I have been working at Charter Communications full-time (More than 10 years)

Pros

Flexible work schedule
Decent benefits - Med/Dental/Optical/Disbility/Life ins/401k/Company vehicle/Paid vacation.
Good employees

Most positions have room for advancement up to a point. I think overall it's a good company to work for, I think we have some great employees, and the future is looking brighter.

Cons

Wages are ok, but less than the nationwide average for the same job. Contract work needs to be looked at. The quality is bad, and the standards are not upheld by most.

Advice to Management

Keep contract work to a minumum, no matter how much emphasis is put on quality its generally not up to the company standards. Make people with longevity actually feel appreciated. After 10 years, you should not be paid the same as someone in the same job title for 5 years.

Other Employee Reviews for Charter Communications

  1. Helpful (2)

    "Embrace the CHANGE..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Vancouver, WA
    Current Employee - Customer Service Representative in Vancouver, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Charter Communications full-time (More than a year)

    Pros

    Used to be good pay and excellent advancement opportunities...

    Cons

    Upper management and Corporate Managers have no idea what they are doing. If your not a fan of change...steer clear, cause nothing stays the same. Attendance policy is a joke, God forbid you ever get sick.

    Advice to Management

    Change is one thing, but communication to employees is critical.


  2. Helpful (1)

    "Terrible upper management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Installations and Sales in Saint Louis, MO
    Former Employee - Installations and Sales in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Charter Communications full-time (More than 8 years)

    Pros

    coworkers and benefits. Pay used to be good

    Cons

    executive level management are brain dead and have no idea how to satisfy the needs of the customer. Also, they find ways to reduce your pay each year.

    Advice to Management

    promote people who know and have been in the industry for a long time. Quit bringing outsiders into executive level positions. They may have a nice resume, but nothing makes up for actual experience with the company and its customers.

There are newer employer reviews for Charter Communications
There are newer employer reviews for Charter Communications

See Most Recent

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