Charter Communications - Sales Metrics | Glassdoor
There are newer employer reviews for Charter Communications
There are newer employer reviews for Charter Communications

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Helpful (2)

"Sales Metrics"

Star Star Star Star Star
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
No opinion of CEO

I worked at Charter Communications full-time

Pros

Good product line, always improving. Local support and office culture was great.

Cons

No matter your work ethics and accomplishments, you are replaceable. Until they figure out how to improve their labor capital retention, I do not see things improving.

Advice to Management

Sales metrics and incentives are over simplified, The company should look at some best practices, starting with their closest competitors. Additionally, performance appraisals were misleading, due to data entry mistake and [ ...]

Other Employee Reviews for Charter Communications

  1. "Plenty of advancement opportunities."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer
    Current Employee - Systems Engineer
    Recommends
    Approves of CEO

    Pros

    We are moving in a positive direction with focus on the right priorities:
    1. Customer
    2. Employees
    3. Shareholders
    4. Community

    Cons

    There are still many remnants of the numerous smaller cable systems that were purchased in the past. The power struggles and the enterprise infrastructure still need work, but the infrastructure part is rapidly being addressed.

    Advice to Management

    With regards to the power struggles mentioned in the cons section, it would appear that some actual accountability at the 2 levels below EVP would go along way toward solving these issues.


  2. "The job basically consisted of helping trouble shoot internet, phone and video cable issues."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tier Technical Support
    Current Employee - Tier Technical Support
    Recommends
    Approves of CEO

    Pros

    Its a job in an economy where there really aren't any jobs. Just have to play along with their games to succeed.

    Cons

    There is a high turn over there. Getting promoted there is really hard to accomplish. It seems that the company will promise promotions and has yet to deliver on it.

    Advice to Management

    Since they have filed for bankruptcy, the reorganization at Charter is in a positive direction. I feel the company will be around for along time to come.

There are newer employer reviews for Charter Communications
There are newer employer reviews for Charter Communications

See Most Recent

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