Charter Communications - Sales | Glassdoor
There are newer employer reviews for Charter Communications
There are newer employer reviews for Charter Communications

See Most Recent

"Sales"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Good Benefits, work loads just right , variety of schedules

Cons

Poor upper management, poor mid level management, management there are poor motivators, lack people skills

Other Employee Reviews for Charter Communications

  1. Helpful (1)

    "csr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Charter Communications full-time (More than 8 years)

    Pros

    good hours,free servies, good
    benifits .sick time .discounts on other goods .not pen on sundays

    Cons

    upper management has no idea what is really important and what is not .Left hand does not know what right hand is doing. Change this for the worse for customers and employees. they do not listen to front counter staff and all that we have to say and know can improve the customers experience with us. never follow through on what needs to be done with certain bad EMPLOYEES not following policys ,,,,, i could go on and on

    Advice to Management

    LISTEN TO FRONT LINE EMPLOYEES instead of people that are in offices all on phones ,computers and have no idea what is really going on


  2. Helpful (2)

    "A roller coaster straight to hell."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Charter Communications full-time (More than 3 years)

    Pros

    Free cable and internet, discounted pay per view.

    Cons

    Middle and upper management have no clue as to how to run a company. They have incredible employees at their fingertips and chose to ignore them. Its always what benefits the customer and never the employee. They are hemorrhaging excellent employees and do not care. If you are not part of the "good ole boys club" then count yourself out for anything. Good/excellent ideas go unnoticed. Charter has a do as your told mentality and when questions are asked the only repsonse you get is, "it is what it is".

    Advice to Management

    Open your eyes. Happy employees make happy customers, i.e. Google, Apple.

There are newer employer reviews for Charter Communications
There are newer employer reviews for Charter Communications

See Most Recent

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