Chase - Surprisingly, a pleasure to work for Chase with a lot of opportunity for advancement. | Glassdoor
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There are newer employer reviews for Chase

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"Surprisingly, a pleasure to work for Chase with a lot of opportunity for advancement."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Personal Banker in Redding, CA
Current Employee - Personal Banker in Redding, CA
Recommends
Approves of CEO

Pros

The new focus is all about the customer. The products and technology are leader of the pack. Good leadership in management. Clear objectives. There is sales pressure, but not to any degree where you question your job security - with underperformance comes more coaching, that's all (you have to do very poorly for a long time for it to affect your job security). The incentives are very generous in my opinion.

Cons

The banking rates are average so people who shop for rates all over town can usually find something better at a very small bank or a credit union so we get some opposition from that. "Big banks" have a bad rep so that's tough to combat, but Chase is doing a phenomenal job with putting the customer first since 2011.

Other Employee Reviews for Chase

  1. Helpful (1)

    "Asking customers the right questions to make money"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker II in Hewlett, NY
    Current Employee - Personal Banker II in Hewlett, NY
    Recommends
    Approves of CEO

    Pros

    The best reason would be that the firm offers excellent Medical, 401K 5% matching and Retirement plan. Beginning this year, the company is concern about employee moral.

    Cons

    You have to ask "special questions" to find out about the customer lifestyle so you know which products to recommend to them at the end of the conversation. It's very slick how we are trained. The customer thinks you're showing interest in them. But the goal is to sell them more and more of Chase products (which is a great marketing scheme)

    Advice to Management

    The training is well put together, they really train and motivate you to do better and better. But, it can be pushy at times. Management need to back off a little and give employees room to grow.


  2. "Just a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Current Employee - Anonymous Employee in Oklahoma City, OK
    No opinion of CEO

    Pros

    pay and not very hard

    Cons

    customers were sometimes rude, dealing with complaints

    Advice to Management

    be more competant

There are newer employer reviews for Chase
There are newer employer reviews for Chase

See Most Recent

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