Chase - Needs improvement but satisfactory. | Glassdoor
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There are newer employer reviews for Chase

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Helpful (1)

"Needs improvement but satisfactory."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Bank Teller in Portland, OR
Current Employee - Bank Teller in Portland, OR
Recommends
Approves of CEO

Pros

° Great holidays and two weeks paid vacation.
° Decent starting pay for how easy the job is.
° Extremely easy job.
° Bankers hours - Never a long day
° Decent bonuses and incentives
° Opportunity for advancement..If you sell.

Cons

At the branch I work at there is blatant favoritism shown towards one teller in particular who is not held to the same standard as the rest of us. Constant pressure to refer every customer to a banker, regardless of our comfort level. Negative feedback is more prominent than positive. Assistant manager can have attitude and sass.

Advice to Management

Treat all employees fairly and set the same standard across the board. Assistant manager - No need to give attitude when someone makes a simple mistake or asks a question. Ease up a bit on the sales for tellers.

Other Employee Reviews for Chase

  1. "Great Opportunities for Best Performers"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Personal Banker in Lake Forest, IL
    Current Employee - Licensed Personal Banker in Lake Forest, IL
    Recommends
    Approves of CEO

    Pros

    Great company, great product, solvent bank, great employees. High income potential. Strong development plans for career development. Focus on customer satisfaction means higher bonus potential for bankers, up to an additional $3200/year. Multiple opportunities for advancement for best performers.

    Cons

    Because the company is so large, you can get lost in the bureaucracy.

    Advice to Management

    Keep focusing on technology improvements and customer satisfaction.


  2. "Good company, stable job, average pay, boring repetitive job tasks"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Personal Banker in Puyallup, WA
    Current Employee - Licensed Personal Banker in Puyallup, WA
    Recommends
    Approves of CEO

    Pros

    Stable employment, stable company, lots of branches means easy to transfer all over country. Senior leadership is good about being responsive to the low level, everyday folks. They have a feedback system and actually respond to the feedback. A large company that does that nowadays? Impressive! Senior management is very good.

    Cons

    Traditional 'banker-hours' aren't always the case. Be careful of in-store branches, some open late and Sundays too. Pay is incredibly average! Consistently adjusting commission structure so it pays less and less each year. Middle management (branch manager level) is VERY poor across the board.

    Advice to Management

    Continue the great feedback to the lower level staff. Please for the love of God give your branch managers some training on how to manage (not just training on how to sell). Just because you're a good salesman, does not make you a good manager of teams.

There are newer employer reviews for Chase
There are newer employer reviews for Chase

See Most Recent

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