Chase - Good company, must be willing to fend for your self. | Glassdoor
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There are newer employer reviews for Chase

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"Good company, must be willing to fend for your self."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Small Business Specialist in Salt Lake City, UT
Current Employee - Small Business Specialist in Salt Lake City, UT
Recommends
Approves of CEO

Pros

Strong company. Senior leadership is very good. One of the best things is that Chase puts a lot of time and money into making technology available to the customer. There are also specialists for almost anything you can think of that will either know the answer, or will be able to find it and get back to you. Recently, Chase has begun moving back toward a customer service/relationship model, and if you can build relationships with customers that have larger portfolios it will benefit you.

Cons

As will most all very large companies, you are just another cog in the wheel. If you don't eat, drink, breath and sleep Chase, it can be difficult to be recognized and move up. In a smaller market you must be willing to play company politics to move quickly. There is very much a "what have you done lately" attitude by mid-management. There always seems to be the new "shinny object". There hasn't been much of a focus on long term client relationship building if you aren't working with affluent clients.

Advice to Management

Don't play favorites. Realize that each branch situation is unique, has strengths and challenges and work to those. Don't move people around as much. Let a branch group work together for more that 6 months. Customers have a hard time, especially in areas with older clients, when there is a new manager every 6 months, and new bankers all the time.

Other Employee Reviews for Chase

  1. Helpful (2)

    "This is a SALES job and nothing more..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in New York, NY
    Current Employee - Personal Banker in New York, NY
    Approves of CEO

    Pros

    - Great benefits.
    - Potential to make lots of money in a short period of time.
    - Many different paths one can take their career.
    - Competitive salary with commission.

    Cons

    - Politics
    - High sales pressure.
    - Backstabbing "co-workers"
    - Cold calling.
    - People in the retail bank are looked down upon.
    - Unethical practices to make sales.

    Advice to Management

    At least in the RFS (Retail Financial Services), don't come up with all this crap about how you want to "improve the customer experience" when you change nothing about how we actually do business. Neither the customers nor the employess are as stupid as you'd like to believe they are.


  2. "Overworked for pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Niles, IL
    Former Employee - Bank Teller in Niles, IL
    No opinion of CEO

    Pros

    Management was friendly and the company does offer a great bonus system. If goals are hit there is a hefty incentive.

    Cons

    The hours are long and there is a lot of demand on sales. This also goes for part time employees as well.

    Advice to Management

    Management should take a closer look at the teller line and advocate for seating, or for pads. Tellers can work long hours on their feet without any breaks. This is horrible on the back and legs.

There are newer employer reviews for Chase
There are newer employer reviews for Chase

See Most Recent

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