Chase - Sales and Service Associate (SSA) | Glassdoor
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There are newer employer reviews for Chase

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"Sales and Service Associate (SSA)"

Star Star Star Star Star
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

Pros

I was promoted from Teller to SSA within weeks of being hired.
The Assistant Branch Manager with helpful and kind.

Cons

As an employee, you are a drone that the company does not care for, simply hired to put up numbers. When I tried to provide customers with good service, my manager reiterated to me that the first word in my job title was "sales" and the "service" part was secondary. Additionally, I was scolded for going off-script (yes, there is a script that management requires you to use in virtually all of your communication with account holders and perspective account holders).

Other Employee Reviews for Chase

  1. "Good launch point"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PB/SBS in Oceanside, CA
    Current Employee - PB/SBS in Oceanside, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Chase full-time (More than a year)

    Pros

    great incentive plan and easy going environment

    Cons

    very hard to be promoted. Extremely political

    Advice to Management

    know your employees


  2. "Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Orlando, FL
    Former Employee - Teller in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chase part-time (More than 3 years)

    Pros

    Good Benefits, Good Hours, Flexible with school schedule

    Cons

    Some politics in the branch level, can be difficult to be promoted if you are on the wrong side of it.


There are newer employer reviews for Chase
There are newer employer reviews for Chase

See Most Recent

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