Chase - Great job! | Glassdoor
There are newer employer reviews for Chase
There are newer employer reviews for Chase

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Helpful (1)

"Great job!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Teller in Seattle, WA
Current Employee - Teller in Seattle, WA
Recommends
Positive Outlook
Approves of CEO

I have been working at Chase part-time (More than a year)

Pros

I work with great people, and I've had plenty of opportunity to advance in a very short amount of time. Very flexible schedule and great team work. Almost a family-like feel. Big focus on customer satisfaction, instead of just money money money.

Cons

There are always going to be angry people who want somebody to blame.

Advice to Management

More career development plans and follow up. Better teller incentives.

Other Employee Reviews for Chase

  1. "Can Not make a decision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Release Engineer in New York, NY
    Former Employee - Release Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chase full-time (More than 3 years)

    Pros

    Has the money to make great choices in future direction.

    Cons

    Management too slow in simple decisions.

    Advice to Management

    Make bad and good choices but more quickly.


  2. "Great company! Different channels have different cultures"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Sales Consultant in Downers Grove, IL
    Current Employee - Mortgage Sales Consultant in Downers Grove, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Chase full-time

    Pros

    Chase is an excellent place to learn and to develop/hone your knowledge and skills. Training is superior to other companies for any new hire. Like any company, this is all dependent on what channel you're working in, and your management team. For me, I felt like the goals set by the company were achievable, and you were rewarded for your successes with compensation and promotion. I felt like we had superior tools and we had leaders with the right amount of business acumen to help in tough situations.

    Cons

    The company sometimes was too big and immobile. At times, management had too many fish to fry, and you weren't always given the attention you needed to maintain a pleasant experience for your clients. Chase right now is focused on customer satisfaction but doesn't seem to grasp that the only way to do this to support your employees and give them the tools to provide this experience.

    Advice to Management

    Reach directly to the employees and get feedback. Aside from satisfying the client, this should be your primary goal.

There are newer employer reviews for Chase
There are newer employer reviews for Chase

See Most Recent

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