Chase - Disappointing | Glassdoor
There are newer employer reviews for Chase
There are newer employer reviews for Chase

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Helpful (1)

"Disappointing"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Financial Advisor in Chicago, IL
Former Employee - Financial Advisor in Chicago, IL
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Chase full-time (More than 8 years)

Pros

Co-workers in branch and peers were great to work with. Flexible hours for my position was a benefit. This is one reason I stayed so long.

Cons

The bottom line quite often was the only concern with management. It was seldom about the employees, and not always about what was best for the customer.

Other Employee Reviews for Chase

  1. "It was a interesting and enjoyable experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Consultant in Brooklyn, NY
    Former Contractor - Senior Consultant in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chase as a contractor (More than a year)

    Pros

    Solid work environment, supportive staff

    Cons

    I found none, it was enjoyable


  2. "Great company and job security"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Clearwater, FL
    Former Employee - Personal Banker in Clearwater, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chase full-time (More than a year)

    Pros

    Working for a titan in banking.
    Great name on the resume.
    Great pay, commission and benefits.
    Management listens, great communication.

    Cons

    Competitive environment (like any sales position), but gets too bad sometimes with a big number of people in districts competing, and the branch manager would almost not care about anything else other than the numbers. Regardless of how much your customers love you and ask for you to service their accounts, if your numbers are not high enough (in their standards) they are not happy.

    Advice to Management

    Recognize that the customer satisfaction is as important as the numbers and the dollar signs. I know for fact that the company is strict on providing top notch customer service, but they need to appreciate the people that deliver that experience more, and not only the ones that pile up the numbers.

There are newer employer reviews for Chase
There are newer employer reviews for Chase

See Most Recent

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