Chase - SSA job sucks | Glassdoor
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There are newer employer reviews for Chase

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"SSA job sucks"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales and Service Associate in Chicago, IL
Current Employee - Sales and Service Associate in Chicago, IL
Doesn't Recommend
Approves of CEO

Pros

Learn a lot about financial products. Stay busy all day. Better pay than teller positions. Experience opening accounts. Better than unemployment.

Cons

Reviews are subjective. SSA's do not have a objectionable system for performance reviews or for promotion. Lowered incentive pay 4 times in two years without increase in base salary. Basically you're a receptionist.

Advice to Management

Employees should earn more, not less, as they grow with the company. Focus more on customer service. Improve the quality of telephone banking representatives.

Other Employee Reviews for Chase

  1. "Chase Personal Banker Feedback"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Dallas, TX
    Current Employee - Personal Banker in Dallas, TX
    Recommends
    Approves of CEO

    Pros

    Great management and focus on growing organically. They will identify the good talent and try to develop them into leaders.

    Cons

    Constantly changing, although unable to tell if it is industry wide or localized. Somewhat uncompetitive with smaller banks. Finally, severely challenged underwriter...we can't all be perfect.

    Advice to Management

    Loosen up the compensation plan and allow the hard working bankers to make more. No point in capping compensation for the bankers who are consistently finding and closing large deals whether investments or loans.


  2. "In-store vs. traditional branch really depends on your goals...."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Saginaw, MI
    Current Employee - Personal Banker in Saginaw, MI
    Approves of CEO

    Pros

    JPMorgan Chase has fabulous benefits that are offered from 30 days after you begin employment which is nice. They subsidize quite a bit of the benefit cost. The interview process was relatively easy and there is a lot of ability to advance within the company.

    Cons

    The prescription plan isn't great. Some of the branch managers are way under-qualified for their jobs, while upper management is much more suited. Part of the downside of working for such a large company is communicating with all entities such as human resources, troubleshooting, banker support, etc.....

    Advice to Management

    I think that in order to make in-store branches more effective it would be good to hire tellers (at least 2) to complete most of the transactions...thus cutting your labor costs greatly for the in-store branches and changing the dynamic of profits and losses. I think that one or two licensed personal bankers are more than sufficient for in-store branches and that all new accounts or pb needs should be referred to them by the tellers. I understand that numbers must be adjusted for larger and smaller in-store branches but I feel as though this would be much more effective and job satisfaction would be greater for employees.


There are newer employer reviews for Chase
There are newer employer reviews for Chase

See Most Recent

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