Chase - The experience is rewarding | Glassdoor
There are newer employer reviews for Chase
There are newer employer reviews for Chase

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"The experience is rewarding"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Documentation Analyst in Garden City, NY
Current Employee - Documentation Analyst in Garden City, NY
Approves of CEO

Pros

The best reason would be that the firm offers excellent Medical, 401K 5% matching and Retirement plan. Beginning this year, the company is concern about employee moral.

Cons

The downside is the room for growth is miminal and the salary increases are only 1-4%.

Advice to Management

It's very difficut to advance to managment (back office) because the current mangers either need to die, get fired or leave. The increase is 15%.

Other Employee Reviews for Chase

  1. Helpful (2)

    "Great benefits, decent pay, talented/intelligent workers need not apply"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Personal Banker in Chicago, IL
    Current Employee - Senior Personal Banker in Chicago, IL
    Doesn't Recommend
    Approves of CEO

    Pros

    -Great benefits, company covers almost everything
    -regular 40 hour week
    -multiple locations, able to find local positions
    -ability to transfer to other cities
    -pay decent but not great
    -had good training, now it's optional after you complete one year (they didn't want to pay for everyone to get licensed with the high turnover)

    Cons

    There are many downsides that I didn't realize until I was there for a year or so. Chase execs basically say one thing and your manager/district manager say another. You should "do what's right for the customer" they say on every weekly call. Then an hour later you are opening checking accounts and/or credit cards that customers don't need to inflate your numbers. Since the branch P&L is based off of these (and other services such as direct deposit, online billpay, etc) the manager urges you to be shady if possible to hit the branch's numbers mainly because their district manager is pushing them to do the same. And if you don't achieve your personal numbers...forget about promotions.
    Basically those who are promoted at the branch and district level are those who were best at inflating their numbers by being a great salesman i.e. using shady tactics and lying to make a sale. When the average banker opens 10 approved credit cards per month and the leader in the district opens around 85-90, wouldn't you think a red flag would be raised somewhere? Nope, everyone looks the other way and then they're promoted.
    Trust me, ever been into a Chase branch and wondered "why do these bankers want to pay my bills online for me (a free service) so bad?" The answer is they get commission and it helps the branch's numbers. When an 86 year old woman who has never used a computer suddenly pays her light and gas bill online one time (the qualifier to get commission is two bills over $25 paid) and never again, wouldn't that banker come under scrutiny for "inflating" his numbers? Nope, he's promoted.
    And recently they've been hiring a lot of unintelligent people. The training is no longer mandatory. It used to be that the Series 6, 66 and life insurance exams to be licensed were required and concurrently weeded out the bimbos and mimbos. But now they are optional for the banker to take after a year of service so many are highered strictly for looks and/or ability to form words into a sentence.

    Advice to Management

    Have some recruiters actually meet the talented employees that you spent money to train and have been with the company for a few years! When applying for other jobs within the company it's a joke; my resume looks similar to the guy next to me who doesn't know what prime rate is or how a mortgage works. You're losing talented employees because they've reached their potential in current position and have nowhere to go.


  2. "Average, nothing special here."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in San Jose, CA
    Current Employee - Assistant Manager in San Jose, CA
    Approves of CEO

    Pros

    Great name brand and reputation. Best in class for commission based position. Probably has one of the best technology and computer systems for banking.

    Cons

    Very structured and rigid, doesn't allow for individualism. There are certain scripts that needs to be follow. Structure is great for people starting out--not good for seasoned professionals.

    Advice to Management

    Break away from some of the structured scripting and let people become creative. Allow changes to occur faster.

There are newer employer reviews for Chase
There are newer employer reviews for Chase

See Most Recent

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