ChaseSource - Miserable call center work environment | Glassdoor
There are newer employer reviews for ChaseSource
There are newer employer reviews for ChaseSource

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"Miserable call center work environment"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Client Line Representative in Austin, TX
Former Employee - Client Line Representative in Austin, TX
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at ChaseSource full-time (More than a year)

Pros

Two week training was great, pay was good.
Per pay period stipend paid for being bilingual

Cons

Get micromanaged regarding lunch/breaks and on quality assurance; ridiculous pay formulary after probation period ends that depends on your number of calls rec'd so you never know what your paycheck will be; hard to get paid time off since never any available; no chance for advancement since they do not like to promote from within; very little interaction with management unless it is to let you know what you are doing wrong; deal with rude callers on a daily basis.

Advice to Management

Pay better, have more positive interactions with employees, and you will keep the good employees.

Other Employee Reviews for ChaseSource

  1. "customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Austin, TX
    Former Employee - Customer Service Representative in Austin, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    very young people you work with
    easy to get hired
    bonus $$ for being bilingual
    good training week where you learn about the company, product, and know your co-workers
    you get your own cubicle

    Cons

    they don't tolerate tardiness and very strict with break-time if you over a second they'll get back at you
    Too many rules. Changes on how to do things happen every week
    stressful job because of rude customers and the pressure to make your quote
    supervisors are always on the look out for mistakes you might make. This adds more stress to the job.
    very high turn over rate

    Advice to Management

    create a nicer environment. ask employees opinions


  2. "Data Entry-Mail"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ChaseSource part-time

    Pros

    Weekly pay, paid holidays, and scheduling flexibility once your with the placement company for a while.

    Cons

    Temp agency; overtime is not likely and when received, it is not paid as "time+ 1/2."


There are newer employer reviews for ChaseSource
There are newer employer reviews for ChaseSource

See Most Recent

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