Check 'n Go - So for so good | Glassdoor
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There are newer employer reviews for Check 'n Go

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"So for so good"

StarStarStarStarStar
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

no physical work Time goes by quickly always something to do nice work atmosphere co workers are great

Cons

you work more hours than you are lead to believe on thier web site and during the interview. you must like to call and talk to people. metrics are something you have no control of

Advice to Management

set metrics that managers can have control

Other Employee Reviews for Check 'n Go

  1. Helpful (2)

    "Worse Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Check 'n Go full-time (More than a year)

    Pros

    Off on Sundays, That's it!

    Cons

    Held accountable for things you have no control over; such as debt, growth, check cashing and reactivated customers, and then there's staffing issues.

    -Lets start with debt, I can't control if a customer desides to come in and pay us or not, I can call and call and call all day, but that doesn't mean a customer is gonna come in, I can tell them the consiquences of not paying all day, but if they already have it set in their mind that their not going to pay, guess what?? Their NOT going to!

    -Next, Growth, I can't control the location of my store, I am about an 8th of a mile away from the road, It's not my fault people don't know we're here, I get out there and market the best that I can, when I can (Staffing issues), I can roadside all day, but that doesn't mean I'm going to get someone in my store and do a loan, not to mention I have about 15 other payday loan companies within a 5 mile radius of my store and they actually have commercials and radio broadcasts unlike check 'n go.

    -Check Cashing, it's not my fault our check cashing rates are so high, I don't blame a customer that doesn't want to cash their payroll check with us for $22. especially when they can go to the grocery store and get it cashed for about $3.

    -Reactivated customers, if a customer stops coming back, it's because their SMART, $110 a month is a lot of money, I can call them all day and all week, and do you know what I get back as a responce.... No answer, disconnected, "stop calling", they don't want to get back into this, they spent months on top of months just to get out of this. Why would they come back, it's not my customer service, it's the company, I hear it all the time "No affence, but I won't be seeing you you anymore, I got caught up." Good for them.

    -Staffing, CSR's (Customers Service Representatives) are constantly quiting, store managers are constantly getting fired, DDO's (District Director of Operations) never make it passed their 90 day probational period and when they do, they still don't last long, CSR's get about 20 to 25 hours a weeks, so there's no time for marketing, and company wonders why they can't keep anybody, There's no job security with Check 'n Go. and speaking of security...

    -Security, I work by myself, with no bullet proof glass window, no door, so customers and kids can just easily walk behind my counter, panic button can only be pressed after the robber leaves the store, it's really unsafe, I don't feel comfortable in my store at all, and the company once again, wonders why they can't keep anybody.

    Advice to Management

    None, Uppermanagement doesn't care so I'm not going to waste my time giving them advise. CEO needs to get on Undercover Bosses and see what really goes on in the stores.


  2. "Safety .....; Whats that?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Check 'n Go full-time (More than a year)

    Pros

    OK pay, Hours aren't bad.

    Cons

    Unsafe working conditions. Not very professional

    Advice to Management

    Bullet proof glass

There are newer employer reviews for Check 'n Go
There are newer employer reviews for Check 'n Go

See Most Recent

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