Cheesecake Factory - Good for a restaurant job | Glassdoor
There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

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"Good for a restaurant job"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Hostess/Front Desk in Columbia, MD
Current Employee - Hostess/Front Desk in Columbia, MD
Recommends
Neutral Outlook
Approves of CEO

I have been working at Cheesecake Factory part-time (More than 3 years)

Pros

Fast paced so this is a great place to work if you get bored easily and like stimulation. Fun environment most of the time. Great pay in comparison to most other restaurants.

Cons

Can be stressful, customers can be needy or really difficult, but that is all with most restaurants. Your experience will also greatly vary based on the managers you are working closely with.

Other Employee Reviews for Cheesecake Factory

  1. Helpful (3)

    "A love/hate relationship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in San Jose, CA
    Current Employee - Food Server in San Jose, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Cheesecake Factory part-time (More than a year)

    Pros

    As with all serving jobs, flexible scheduling is always a plus. Also, there are food runners and, in some locations, people who take care of the cleaning and marrying of ketchups, for example--all of which reduce your responsibilities as a server, diminishing your side work etc. The shifts are relatively smooth, even on busy nights, which is nice. I've worked at other restaurants where you run out of everything when its busy and your life sucks. But Cheesecake runs pretty well. You have what you need for the most part.
    Also, its pretty easy to move between stores which is really convenient and helped me get through college.

    Cons

    Obviously the uniforms are horrible. Whoever thought of all white in a restaurant environment needs help. I understand them wanting to present as clean of an appearance to guests as possible, but come on! You learn to dodge stains and stay clean in a weird way, but some things just can't be avoided--like the dirtying of the bottom hem of your pants. However, the uniforms and ankle-length aprons are extremely uncomfortable...they retain the heat and sweat and it's gross.

    There is also little to NO employee appreciation with the exception of a holiday cheesecake. However, this cheesecake is sold by Costco so is not the same caliber the restaurant offers guests. Cheesecake Factory would NEVER even think about selling the cheesecake it gives to its employees in the store. Also, there are never any contests or challenges that make work fun. You can get the "power tie" which gives you free meals based upon customer satisfaction ratings, however, the menu from which you get to chose your meals is severely limited--mainly to appetizers and the less enjoyable/cheaper food items.

    Advice to Management

    Employee appreciation and elevating morale should be your highest concerns. And trying to "hype" up the staff using just words during your alignment meetings isn't enough....


  2. "The Cheesecake Factory- Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Oklahoma City, OK
    Current Employee - Server in Oklahoma City, OK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cheesecake Factory part-time (More than 3 years)

    Pros

    This is one of the best jobs you can have waiting tables. On average I make $20 per hour. For me they have been flexible with my schedule and it has been a great job to have while I am putting myself through college.

    Cons

    When your store has changed general managers 3 times in the last 3 years you know that something is up. In my opinion all of the managers have had excellent qualities. I believe that this is just the nature of the corporate world.

    Advice to Management

    Listen to what your employees are saying and if you treat them with respect and show them consideration they will do the same for you.

There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

See Most Recent

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