Cheesecake Factory - When it comes to working in a restaurant, The Cheesecake Factory is as good as it gets! | Glassdoor
There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

See Most Recent

"When it comes to working in a restaurant, The Cheesecake Factory is as good as it gets!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Server/DT in Boston, MA
Former Employee - Server/DT in Boston, MA
Recommends
Positive Outlook
Approves of CEO

I worked at Cheesecake Factory full-time (More than 5 years)

Pros

Great company to work for in the hospitality/food service industry. The Cheesecake Factory allows students to make plenty of money with a flexible schedule, supplies it's employees with health care, and allows experienced employees to move from restaurant to restaurant via transfers. I personally worked at five locations including San Diego, Hawaii, and Boston. If restaurant management is something you are interested in, The Cheesecake Factory compensates their managers very well, encourage growth, and reward good and loyal managers who deserve rewards.

Cons

It is what it is. If you are looking for a job that leaves you fulfilled and prosperous, being a server at any restaurant is not going to cut it. Also, like any restaurant, favoritism does exist. But if you are a good employee and do the right thing/work hard/go above and beyond, you will be one of the favored ones.

Advice to Management

Seniority should be rewarded more. At most locations Sundays are mandatory, after working there for five or six years you should not have to work on sundays.

Other Employee Reviews for Cheesecake Factory

  1. "Best corporate company culture!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Calabasas, CA
    Current Employee - Director in Calabasas, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cheesecake Factory full-time (More than a year)

    Pros

    GREAT people, singular focus on quality & delivering a GREAT guest experience!

    Cons

    Food services margins = food services pay/benefits.

    Advice to Management

    Keep up the great work!


  2. Helpful (1)

    "Good management team and environment but not that focused on employee needs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Pittsburgh, PA
    Current Employee - Hostess in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cheesecake Factory part-time (More than a year)

    Pros

    Provided with very good training and the hours were plenty. Fast paced environment. Good system to swap shifts with other coworkers.

    Cons

    As a hostess, we were sometimes forced to work 12+ hour shifts on weekends...with no breaks. This was very tiring when you haven't eaten all day, are running around constantly, and ask for a break and get denied. The managers all have different techniques for seating guests and got upset if you didn't use their ways. When certain employees don't do their jobs, nothing is done.

    Advice to Management

    Care more about your employees and maybe they won't leave.


There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

See Most Recent

Work at Cheesecake Factory? Share Your Experiences

Cheesecake Factory
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or