Cheesecake Factory - Very corporate minded in their ways but manageable | Glassdoor
There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

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"Very corporate minded in their ways but manageable"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Server in Boca Raton, FL
Current Employee - Server in Boca Raton, FL
Recommends
Neutral Outlook
Approves of CEO

I have been working at Cheesecake Factory full-time (More than 5 years)

Pros

Great Benefits
Usually busy except for certain locations
Great brand name

Cons

Super corporate minded
Always look out for their best interest

Advice to Management

Listen to the staff more

Other Employee Reviews for Cheesecake Factory

  1. Helpful (2)

    "Physical attraction is more important then hard workers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server
    Current Employee - Server

    I have been working at Cheesecake Factory part-time (Less than a year)

    Pros

    when you sit down and do the math, the pay is grate. You average about 20 dollars a hour on a above average, and the highs outnumber the lows.

    Cons

    extreme favoritism is shown to the people that are more physically attractive. Pretty petite females often get the best sections on the best nights, while they continue to miss run food, and fail to do side work. Management picks and chooses what rules they want to follow when it suits them best.


  2. Helpful (1)

    "Poor Managerial Culture + Low Pay in Certain Areas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Washington, DC
    Former Employee - Server in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cheesecake Factory part-time (More than 3 years)

    Pros

    You'll have plenty of positive camaraderie with your fellow staff in the the trenches. But that's about the only pro.

    Cons

    Low pay in certain areas. In some places your minimum wage is so low you're completely relent on your tips. Management plays obvious favorites. A lot of personal relationships occurring between staff and staff and managers resulting in an insanely high rate of drama. Very "top-down" organization. Restaurant managers don't even have the authority to close their location in the event of severe weather it has to be run by higher-ups first

    Advice to Management

    Too many issues to fix, in my opinion. A complete overhaul of the upper echelons is needed. As well they need to implement better training for managers, and for more comprehensive training for staff as well as a tougher interview process to weed the "trouble-makers" and slackers.

There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

See Most Recent

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