Cheesecake Factory - Neither good nor bad.....if your young and driven, you can get far... | Glassdoor
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"Neither good nor bad.....if your young and driven, you can get far..."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Assistant General Manager
Former Employee - Assistant General Manager
Recommends
Positive Outlook
Approves of CEO

I worked at Cheesecake Factory full-time (More than 5 years)

Pros

Salaries are good. Benefits are comparable to the rest of the industry. Very forgiving. BMW when you come to the GM level....Nice, if it's what you want.

Cons

The hours are long sometimes. They love to "dangle the carrot". Stock options have changed, not as good as it was before.

Advice to Management

Make sure your Managers know you care about their development. Sometimes brutal honestly is better than no feedback. Make the BMW an option.....car or better salary.

Other Employee Reviews for Cheesecake Factory

  1. Helpful (1)

    "Eh it was work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess
    Current Employee - Hostess
    Recommends
    Approves of CEO

    I have been working at Cheesecake Factory part-time (Less than a year)

    Pros

    Co-workers were nice, flexible schedule, and fast paced

    Cons

    I don't get very many hours, guests can be very rude(at least where I am) and the food(in my opinion) isn't the best.

    Advice to Management

    Don't cut back on your employees hours then hire three new people! It doesn't make any sense.


  2. "Steady money and flexible schedule but very stressful!!!"

    Star Star Star Star Star
    Former Employee - Server
    Former Employee - Server

    I worked at Cheesecake Factory part-time

    Pros

    Flexible schedule which is a huge reason I stayed there for as long as I did,aside from that it's very structured which works well for some people and since it's usually very busy you make steady money due to the amount of tables you have over a full shift but some locations like the one I worked at have huge tourist and foreigner clientele meaning you might have 16 tables in a shift with 4 leaving you 18% or more,8 tables leaving you a normal 15% and 4 tables leaving you 10% or less or possibly totally stiffing you,you just hope it's the $25 check stiffing you and not the $150 check.Many days you go home with 10% of your sales or sometimes way less after tipping out other staff members,I've seen servers go home with $25 on $500 in sales.Sidework is not bad at all.

    Cons

    Serving at a location with so many foreigners and tourists you have to have very thick skin and put the many bad tips behind you or you might freak out with your next table,serving there is not a job many people can handle.I saw many servers look like they wanted to punch someone after getting $3 on a $97 check and then somehow have to be pleasant with the next table knowing that that tip had nothing to do with their service as the majority of servers there do a very good job,but know they have to suffer because a table comes from a country where tipping is not customary and if you dare tell them anything you risk being fired.

    Advice to Management

    I think most of the management does a pretty good job but corporate should consider having automatic gratuity on locations with a lot of international clientele,it would probably lessen the huge turnover,they literally had to hire like 12-15 servers a month to just keep the number of servers needed.

There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

See Most Recent

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