Cheesecake Factory - Do your job & you'll be fine | Glassdoor
There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

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"Do your job & you'll be fine"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Hostess/Front Desk in Arlington, TX
Former Employee - Hostess/Front Desk in Arlington, TX
Neutral Outlook

I worked at Cheesecake Factory part-time (More than a year)

Pros

-They don't pay minimum wage
-You get free food (sometimes)
-Free Cheesecakes as your Christmas gift
-Managers can be awesome

Cons

-Typical restaurant hours (long)
-RUDE customers
-Servers & customers can be pushy & confrontational, so you need a tough skin

Other Employee Reviews for Cheesecake Factory

  1. Helpful (1)

    "A restaurant job, with a slight twist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -possibility of moving up relatively fast
    -after becoming a DT (trainer), when they open up new locations you can ask your GM about going to help open the store (some are even overseas)
    -if it's a busy location, you'll make great tips
    -you can transfer to any location (after working 6 months)! this part I loved.
    -

    Cons

    -if it's not busy, you make $30-50 a shift.
    -customer service jobs are always hard. people complaining about things you probably had 0 control over
    -managers are a hit-or-miss (my GM was FANTASTIC)
    -your peers will always be complaining, and in turn you will start complaining. "this ass**** left me 10% " or "this one guest is so needy". it'll happen. it's always going to happen. move on.


  2. Helpful (1)

    "Horrible Treatment of Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Indianapolis, IN
    Current Employee - Food Server in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cheesecake Factory full-time (More than a year)

    Pros

    None. Place was ok until the management switched.

    Cons

    Since the switch in management employees are not given a chance to earn their living. Management reduced the amount of tables given to the server. The official reason was "to increase customer satisfaction" The majority of people quit due to reduction in wage and new people were hired to replace them. Everyone is pissed on the current system, one can be called upon to work for 2-3 hours per day earning $15. This is worse than McDonalds where people earn steady wages. Also server has to do side work which he is getting paid $2-$3/hr after taxes those two bucks are not making it to paychecks, so you are practically paying for doing work for them. Just stay away from this place!

    Advice to Management

    Hire competent smart people, instead of your golf buddies. You are hurting the company by hiring people that don't know anything about management and business in general. This comes from MBA student.

There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

See Most Recent

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