Cheesecake Factory - great coworkers and immediate management | Glassdoor
There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

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"great coworkers and immediate management"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Food Server in Los Angeles, CA
Current Employee - Food Server in Los Angeles, CA
Recommends
Disapproves of CEO

Pros

ive never had better coworkers and immediate managers and the personal support is amazing... bad managers never lasted long at our store.

Cons

upper management is out of touch with what happens in the stores and has unrealistic ideas for what is going to work where. they also have a tendency to make an already difficult job more difficult.

Advice to Management

have more town hall meetings listen to your servers more often for improvement ideas and evaluate your kitchen managers and remove the bad ones.

Other Employee Reviews for Cheesecake Factory

  1. "Relatively easy to work as aserver"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Skokie, IL
    Current Employee - Server in Skokie, IL
    Recommends
    Approves of CEO

    Pros

    Good reputation brings steady business

    Cons

    Managers are getting transfered frequently

    Advice to Management

    They don't need any advice. The communication between servers and manager are a one way street. Since it is a corporate-like environment, nobody wants to listen to anybody, unless it is going along the corporate vision.


  2. "It is hard work. The money is great and the job overall is very rewarding. Time flies."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Pleasanton, CA
    Current Employee - Server in Pleasanton, CA
    Recommends
    Approves of CEO

    Pros

    friendly atmosphere, fair management. They are extremely flexible with my schedule because I am also a full time student. They base promotions on performance, if you perform well you will be rewarded.

    Cons

    It is so fast paced sometimes management doesn't care about your well being. It is very repetitive. The smell of food sticks to you. You must be absolutely perfect there or else you get a lot of negativity from management.

    Advice to Management

    Don't get so caught up in your managerial duties that you forget to satisfy the guest and take care of your staff.

There are newer employer reviews for Cheesecake Factory
There are newer employer reviews for Cheesecake Factory

See Most Recent

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