Pros
Co-workers were great and the paycheck was good. The district manager I had when I first came on board was amazing and very supportive. Things were really good for the first two years I worked for the company. I loved my store team, we were like a family and my store manager peers in my district were amazing.
Cons
Retail is a hard business to be in with any retailer right now. My position was eliminated due to GM restructuring. I was completely blindsided. I was at a fairly high volume store in the top 200 in the company and payroll was always very tight. We were never given enough payroll to run our store effectively. Call campaigns were unrealistic on the limited floor coverage we already had. The district manager that took over my district is not a good leader and is extremely unprofessional in her leadership style. We were micromanaged in every aspect of our business and there were many times that we were treated unfairly and with disrespect. When concerns of this were brought to the attention of the necessary parties, these concerns were dismissed. Sales associates and especially sales leads were not paid enough for their work and contributions. Hiring and staffing for part time was always a struggle with not being able to give enough shifts to part time employees due to limited payroll. Store Managers and Assistant Managers were overworked and stretched so thin. Customers got better deals than the employee discount at times.