Chico's FAS - Better retailer than most. | Glassdoor
There are newer employer reviews for Chico's FAS
There are newer employer reviews for Chico's FAS

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Helpful (2)

"Better retailer than most."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in Seattle, WA
Current Employee - Sales Associate in Seattle, WA
Recommends
No opinion of CEO

Pros

Good basic training, excellent benefits (access to major medical for PT associates, amazing discount). Quality merchandise, commitment to the customer. Employees are empowered to help customers more than at many retailers. The company definitely promotes from within and recognizes top sellers. We have processes for getting ideas and suggestions to corporate that are acknowleged and ideas implemented receive compensation.

Cons

Dissatisfaction with individual managers. Policies and procedures change often and the staff don't always get proper training on the procedures. Store specials aren't always in the system, associates have to remember them and this can cause chaos at the cash wrap. Top sellers are excused on bad habits/poor work ethic. The bonus structure makes it difficult to earn commissions. Wasteful packaging items between distribution/stores.

Advice to Management

Solicit manager feedback from store associates about management style at review time (anonymously), rather than just looking at numbers. Better training and communication with promotional changes. Update the computer system so that associates aren't responsible for remember what is on POS every day.

Other Employee Reviews for Chico's FAS

  1. "Chicos would be better with changing their look to more open hiring bio cultural employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Was Assistant Manager in Houston, TX
    Former Employee - Was Assistant Manager in Houston, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good clothing of line. It hit the baby boomer generation and the 40's up.

    Cons

    There is not organization, not good managment and no good team work.

    Advice to Management

    To be more bio-cultural and hire more hispanic. Management level are very descriminatory toward ' Latinas'.


  2. Helpful (2)

    "A mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist in Fort Myers, FL
    Former Employee - Specialist in Fort Myers, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There are a lot of great people who work for the company. And it was nice to be close to the beach.

    Cons

    The company has no organization. There are no process and procedures in place. The company is mostly made up of people who have been there forever and have been promoted simply for being there, or people from all over corporate America who have grand ideas about busting in and fixing what's broken. There's no training or development, and a huge lack of support from upper management.

    Advice to Management

    Clean house! And value your people - train and develop them.

There are newer employer reviews for Chico's FAS
There are newer employer reviews for Chico's FAS

See Most Recent

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