Chico's FAS - lack of communication between manager and part-time sales associate | Glassdoor
There are newer employer reviews for Chico's FAS
There are newer employer reviews for Chico's FAS

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"lack of communication between manager and part-time sales associate"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Part Time Sales Associate in Charleston, SC
Current Employee - Part Time Sales Associate in Charleston, SC
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Chico's FAS part-time (More than 5 years)

Pros

the people who shop at chico's fas

Cons

if do something wrong, the management team will call you out on it when you dealing with a customer. Sales associates and management taking sales away from other people

Other Employee Reviews for Chico's FAS

  1. Helpful (3)

    "Ok. Lots of pressure to sell, hard to establish a customer base, store layout changes constantly."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Springfield, IL
    Current Employee - Sales Associate in Springfield, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Chico's FAS part-time (Less than a year)

    Pros

    Pleasant-looking, safe work environment, good hours. However, the layout of the store changes every few days so it's hard to get a handle on where things are, especially if you only work part-time.

    Cons

    It's difficult to establish your own customer base if you're new and all repeat customers have been "claimed." The recordkeeping/payroll/cash register/training computer software was very glitchy and outdated. Must clean the store if you're on the closing shift.

    Advice to Management

    Stop changing the store layout every couple of days!!!!!!!Upgrade your software/cash register so it's more intuitive and more reliable. Hire a company to do the vacuuming, dusting, garbage, etc rather than making nicely dressed employees do it.


  2. Helpful (2)

    "Busy, and can potentially make you good money."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Sales Associate in Napa, CA
    Former Employee - Lead Sales Associate in Napa, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Chico's FAS part-time (Less than a year)

    Pros

    Clothes and accessories are cute. Hourly rate of pay PLUS commission which is hard to find nowadays.

    Cons

    Expectations for sales and clienteling is a little ridiculous. They don't care about HOW much you sell if you aren't reaching your BPH which is Bonus per Hour. You don't make a dollar in commission unless your sale is over $150. A $300 sale will get you 5 bucks. For someone working 25 hours you MUST make at least 75 dollars in COMMISSION sales a week divide that by your 25 hours worked and you get a $3 BPH which is expected or you will be fired. Sales would be a lot easier if there wasn't a promo everyday knocking off a huge amount. Good for the customer, bad for you. Calling campaigns (cold calling) is expected and required. Your clients get MAD about the constant calls.

    Advice to Management

    There isn't enough staff on at once to expect the customers to get the "chicos experience". Staff has too much to do at once. Write thank you notes, sell, tasks, go backs etc. you are expected to write notes on your 10 min break? Um, that's against the law.

There are newer employer reviews for Chico's FAS
There are newer employer reviews for Chico's FAS

See Most Recent

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