Chico's FAS - DISAPPOINTING | Glassdoor
There are newer employer reviews for Chico's FAS
There are newer employer reviews for Chico's FAS

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Helpful (6)

"DISAPPOINTING"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Assistant Store Manager in Michigan City, IN
Former Employee - Assistant Store Manager in Michigan City, IN
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Chico's FAS full-time (More than a year)

Pros

Awesome customers that have been shopping for years. Easy to establish a rapport and relationship with them. Developed a great lasting relationship with sales associates.

Cons

IT Department terrible. Sales change entirely too much and at random times during the day that leaves everyone scrambling to change signs. Poor discount given for employees. No rewards for hardworking employees. Impossible to have home and work life balance. Unrealistic sales goals and nearly impossible to make bonus. Company rewards the Store Manager for everything and completely disregards the assistant store manager, leads, and sales associates for all their hard work.

Advice to Management

More organization and experienced DM's to actually care about management in store and sales associates.

Other Employee Reviews for Chico's FAS

  1. "Hard to make sales plan!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in New Orleans, LA
    Former Employee - Store Manager in New Orleans, LA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Chico's FAS full-time (More than 8 years)

    Pros

    Great DM, great discount, great products

    Cons

    Sales plan were not realistic....was not able to make bonus on achieving sales plan.

    Advice to Management

    Make sales plan achievable even if they are below last year's sales.


  2. Helpful (3)

    "Loved co-workers, hated the pressure to capture emails all the time."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Lead in Charleston, SC
    Former Employee - Sales Lead in Charleston, SC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Chico's FAS part-time (More than a year)

    Pros

    Co-workers, good, fair manager, okay discounts, fun working with clientele, part-time fit my lifestyle, nice product, frequent training

    Cons

    Unrealistic expectations by upper management especially regarding capturing customer's emails, competition for commission sales could create tension, having to frequently make annoying phone calls to clients for upcoming sales, complicated software for ordering from store and shipping items to customers - took up too much time from floor.

    Advice to Management

    Support employees who, when they do the right thing in a situation, and should be praised, but instead get punished. DM's need to be realistic about what each store can really do. Consider theft protection devices to prevent loss. We had no video, no electronic tags and were told not to pursue possible thieves, then the whole staff gets punished for loss! Makes no sense at all. There's never enough employees to give great customer service AND watch the door/merchandise.

There are newer employer reviews for Chico's FAS
There are newer employer reviews for Chico's FAS

See Most Recent

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