Children's Health Council - Started out OK, but got progressively worse as business weakened. | Glassdoor
There are newer employer reviews for Children's Health Council
There are newer employer reviews for Children's Health Council

See Most Recent

Helpful (4)

"Started out OK, but got progressively worse as business weakened."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Palo Alto, CA
Former Employee - Anonymous Employee in Palo Alto, CA
Doesn't Recommend
Negative Outlook

I worked at Children's Health Council full-time (Less than a year)

Pros

Great mission. Seeing positive change in kids was uplifting.

Cons

The executive team is weak and lacking in business experience, e.g., the ability to create a sustainable business model. As a result, clinical services and service providers suffer, while an emphasis is placed on marketing to HNWI and fundraising. Staff is underpaid (wages were frozen while I was there) and unappreciated; everyone is considered replaceable, which leads to a very high rate of turnover.

Advice to Management

Focus on improving services and lowering costs for under-resourced families. Reward valuable employees and provide more opportunities for professional development.

Other Employee Reviews for Children's Health Council

  1. "I love working at CHC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Development Officer in Palo Alto, CA
    Current Employee - Development Officer in Palo Alto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Children's Health Council full-time (Less than a year)

    Pros

    A kind, compassionate and supportive environment, CHC is a great place to work and grow!

    Cons

    Traffic in Palo Alto can be challenging, but not too bad ever!

    Advice to Management

    Keep up the great work!


  2. Helpful (1)

    "Great people, management needs better training on running a business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Palo Alto, CA
    Former Employee - Anonymous Employee in Palo Alto, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Children's Health Council full-time (More than 5 years)

    Pros

    The people doing the work are awesome. Really great people. Everyone working towards the same mission. Great alignment on values. Nice location and facilities for the most part. Good support staff. Everyone is really friendly, nice, and willing to help each other out. Great place to grow.

    Cons

    Biggest issues have to do with the business side. Folks in charge don't really know how to run a business and it becomes obvious to employees and clients/parents/students/donors. They say "growing the business" is a key goal but they don't have the skills or knowledge of how to do that effectively.

    Turn over is a huge problem and it killed morale. Seems to happen every 3 years in cycles. They try to address it but don't actually listen to the concerns in a way so that they can be addressed. Managers need better training around these issues to support their staff. Lot of burnout as a result. Work/Life balance is a stated goal but they haven't quite figured out how to make it work effectively.

    Advice to Management

    You guys have so much great potential and resources available to you! The most important of which are your employees and the people who give their time and spirit to the cause. It's underappreciated and underutilized. People are afraid to talk or they are jaded and don't believe things will change. And in truth they haven't in a long time. Cycles keep happening because core issues aren't being addressed. Some tough talks need to happen and it's not about costs/productivity/demand which always seem to be the thing that management settles on. There really is a lot more going on that everyone is afraid to talk about and it's about the leadership's team ability to lead and make good decisions. Management really needs to get training on how to manage people better, build a stronger/healthier culture, and ESPECIALLY business training (i.e. growing a business, basic accounting, financial modeling, understanding regulations, sales marketing knowledge)! The managers are great people and were great at their jobs, but hiring from within hasn't been working! These folks don't know how to run a business! That's not their training so stop putting them in positions that they don't know how to do!

There are newer employer reviews for Children's Health Council
There are newer employer reviews for Children's Health Council

See Most Recent

Work at Children's Health Council? Share Your Experiences

Children's Health Council
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or