Chili's Grill and Bar - Great people and benefits for team members | Glassdoor
There are newer employer reviews for Chili's Grill and Bar
There are newer employer reviews for Chili's Grill and Bar

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"Great people and benefits for team members"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Managing Partner in Dallas, TX
Former Employee - Managing Partner in Dallas, TX
Recommends
Neutral Outlook
Approves of CEO

I worked at Chili's Grill and Bar full-time (More than 10 years)

Pros

Great people and culture. Very organized company with updated systems in place. Good home office support. Great place for a new manager to learn the ropes of restaurant managment. Great training program.

Cons

Bonus plan changed and became not very obtainable. Took individuality out of manager decision making to do what is right for individual restaurant.

Advice to Management

Give power back to MP and GM of restaurant to do what is best for individual restaurant. Stop hiring upper levels from outside of company to keep the culture alive.

Other Employee Reviews for Chili's Grill and Bar

  1. "Not somewhere you want to work as a manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Omaha, NE
    Former Employee - Assistant Manager in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Chili's Grill and Bar full-time (More than a year)

    Pros

    Has name recognition due to popularity and success in other markets.

    Cons

    Take it from the spouse of a former manager at this location, there is no teamwork or development mentality. It's all about catching you doing something wrong but not telling you how to properly handle that scenario in the future. The management team is so busy trying to throw each other under the bus and make themselves look good individually that there is no room for teamwork nor is there any encouragement to develop team work. Managers at the GM and RM level do not practice what they preach by following the Chilis standard but will certainly reprimand anyone umder them not following the standards.

    Advice to Management

    Someone from Chilis Corp needs to plant a manager spy to witness the lack of leadership and development that is occuring in the Nebraska Chilis Management team.


  2. "Good Learning Opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server, Trainer, Bartender, QA/Expo, to Go in Dallas, TX
    Former Employee - Server, Trainer, Bartender, QA/Expo, to Go in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Chili's Grill and Bar full-time (More than 5 years)

    Pros

    If you actually learn what they try to teach you in training, it will help in ANY job you have afterwards. Yes, even that 'real' job you're after.
    Great serving job for beginners.

    Restaurant managers get a lot of flack, but they do really well, considering what is expected of them by the company. They are basically adult babysitters.

    Cons

    Turn and burn atmosphere. Don't expect to make 20% at every table (some stores are exceptions to this rule..). Instead, keep your section flowing, so that you can make the most of their excellent branding.

    It's hard not to get caught up in the negative attitude.
    Note: NOBODY owes you a 20% tip. If you didn't make good money on one table, try to make it up on the next one.

    Advice to Management

    Mandatory meetings at 7am are silly. Find a better way to train and communicate with your staff.


There are newer employer reviews for Chili's Grill and Bar
There are newer employer reviews for Chili's Grill and Bar

See Most Recent

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