Choice Hotels - Front Office Manager | Glassdoor
  1. "Front Office Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Office Manager in Federal Way, WA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Choice Hotels full-time

    Pros

    This Federal Way Property is very well kept. Exceptional staff with customer service knowledge. Pleasant Clientele on a daily basis.

    Cons

    A new company recently purchased this property. Change in effective policies. Ineffective management team. There is no benefits provided. No health insurance nor high enough wages to cover basic health care. No dental, No vision. No 401k or retirement plans in place. No room for growth in this industry. Favoritism at this specific location with preferred employees. No security on property.

    Advice to Management

    Give your employees the time of day. Most of the time they are trying to improve the work environment. Be mindful of issues of harassment and lack of property security.

    Choice Hotels2017-12-10

    Choice Hotels Response

    January 2, 2018Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. ...

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  1. Helpful (1)

    "Amazing Opportunities Ahead!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time

    Pros

    Evolving company with countless opportunities to innovate, with an IT leader preaching for innovative changes. I really enjoy my days working with lots of different personalities. Keep it up!!

    Cons

    IT leadership has been getting bad press for wanting to innovate and evolve the company. There are pockets of individuals resisting, instead of embracing change or offering better alternatives.

    Advice to Management

    Keep promoting from within and hiring bright talented individuals.

    Choice Hotels2019-03-15

    Choice Hotels Response

    May 8, 2019

    Thank you for your positive review. We appreciate your feedback on our innovative environment at our Phoenix technology center as Being Bold is a core value at Choice. We will continue to promote from within – and if you know any bright individuals, friendly reminder to take advantage ...

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  2. Helpful (2)

    "not a great place to work"

    StarStarStarStarStar
    Former Employee - Guest Service Representative 

    I worked at Choice Hotels full-time

    Pros

    money was good, change happened frequently

    Cons

    change happened frequently, managers never compliment but are quick to write up

    Choice Hotels2019-08-27

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