Choice Hotels - Guest Service Agent | Glassdoor
  1. Helpful (1)

    "Guest Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time

    Pros

    None that I can think of.

    Cons

    No time off Low pay No benefits

    Advice to Management

    Treat your employees like human beings... or like other companies treat their employees.

    Choice Hotels2018-01-04

    Choice Hotels Response

    January 11, 2018

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. ...

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  1. Helpful (1)

    "Amazing Opportunities Ahead!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time

    Pros

    Evolving company with countless opportunities to innovate, with an IT leader preaching for innovative changes. I really enjoy my days working with lots of different personalities. Keep it up!!

    Cons

    IT leadership has been getting bad press for wanting to innovate and evolve the company. There are pockets of individuals resisting, instead of embracing change or offering better alternatives.

    Advice to Management

    Keep promoting from within and hiring bright talented individuals.

    Choice Hotels2019-03-15

    Choice Hotels Response

    May 8, 2019

    Thank you for your positive review. We appreciate your feedback on our innovative environment at our Phoenix technology center as Being Bold is a core value at Choice. We will continue to promote from within – and if you know any bright individuals, friendly reminder to take advantage ...

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  2. Helpful (2)

    "not a great place to work"

    StarStarStarStarStar
    Former Employee - Guest Service Representative 

    I worked at Choice Hotels full-time

    Pros

    money was good, change happened frequently

    Cons

    change happened frequently, managers never compliment but are quick to write up

    Choice Hotels2019-08-27

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