Choice Hotels - Professional Management but not very friendly/caring | Glassdoor
There are newer employer reviews for Choice Hotels
There are newer employer reviews for Choice Hotels

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"Professional Management but not very friendly/caring"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Front Desk Clerk in Opelika, AL
Former Employee - Front Desk Clerk in Opelika, AL
Doesn't Recommend
Neutral Outlook

I worked at Choice Hotels part-time (More than a year)

Pros

Owner operates several hotels in the area.

Cons

Little privacy, no regard for night employees safety, and little room for growth.

Advice to Management

Treat employees with respect and allow them their privacy.

Other Employee Reviews for Choice Hotels

  1. Helpful (2)

    "Great staff, mediocre management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Silver Spring, MD
    Current Employee - Senior Director in Silver Spring, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Choice Hotels full-time (More than 5 years)

    Pros

    General good working environment. Middle management and staff are competent and supportive.

    Cons

    Very short term focused. Senior management is fixated on maximizing personal income during fairly brief tenure. Little investment in the brands.

    Advice to Management

    Invest for the long-term health of the brands and maintain a consistent strategy.


  2. "Minimum wage and no raise to do front desk and laundry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Wayne, IN
    Former Employee - Anonymous Employee in Fort Wayne, IN
    Doesn't Recommend

    I worked at Choice Hotels full-time (Less than a year)

    Pros

    Management wanted to do well

    Choice Hotel brand recognition

    Sales incentive to recruit new Choice Rewards members

    Did not have to wear tacky uniforms

    Cons

    Ownership would frequently overrule management recommendations

    Minimum wage

    No raises

    No benefits

    Needed repairs and upgrades to hotel put off until last minute

    Property management system not efficient, and recommendations to improve the software are ignored

    Advice to Management

    Develop an internship program to recruit strong talent from local universities. This way you can convince performers to work for minimum wage (or less being an internship). Although no performer will stay for too long with minimum wage, at least you can have them locked in for a few months. Or you could convince ownership to pay employees more, but I do not see that happening.


There are newer employer reviews for Choice Hotels
There are newer employer reviews for Choice Hotels

See Most Recent

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