Choice Hotels - Front Desk Agnet | Glassdoor
There are newer employer reviews for Choice Hotels
There are newer employer reviews for Choice Hotels

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"Front Desk Agnet"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Front Desk Agent in New York, NY
Former Employee - Front Desk Agent in New York, NY
Recommends
Positive Outlook
No opinion of CEO

I worked at Choice Hotels part-time (More than 3 years)

Pros

Welcoming & friendly working environment. Allows you to do things your way.

Cons

Not enough raises, no bonuses depending on the owner.

Other Employee Reviews for Choice Hotels

  1. "Management is the worst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in New Orleans, LA
    Former Employee - Front Desk Agent in New Orleans, LA
    Doesn't Recommend
    Neutral Outlook

    I worked at Choice Hotels full-time (Less than a year)

    Pros

    The pros are the experience gained working at a hotel in the center of downtown New Orleans, LA. The staff is also great very helpful to guests and new team members.

    Cons

    Little recognition, no incentive's, and a revolving door of employees. Schedule not consist, and always changing. Management is very unaware of employees needs or how to effectively motivate them to be successful in the positions they have.

    Advice to Management

    Best advice for the management would be to treat current employees with more respect and give recognition so they will continue to part of your team.


  2. Helpful (6)

    "Not enough focus on hotel needs rather corporate desire. HR and management need training."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Phoenix, AZ
    Former Employee - Director in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Choice Hotels full-time (More than 5 years)

    Pros

    Generally, a positive working environment at the corporate level. Good salary and bonus programs. Focused on profit. Sales force works extremely hard to generate business for franchise properties.

    Cons

    Lacking in a level of professionalism. Significant turnover should be a signal to management to look more closely at policy, procedures, and general employee "health". HR directors need clear and more concise training on employee engagement, retention, and satisfaction.

    Advice to Management

    Management tends to over promise and under deliver. Seek more thorough understanding from employees who have left the company. Compassion for those working through problems with less emphasis on what you don't know vs. learning what you should know. Leaving Choice was a difficult and frustrating experience with no follow up whatsoever. A loss for Choice.


There are newer employer reviews for Choice Hotels
There are newer employer reviews for Choice Hotels

See Most Recent

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