Choice Hotels - Lack of empathy and culture | Glassdoor
  1. Helpful (4)

    "Lack of empathy and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Choice Hotels full-time for more than 5 years

    Pros

    Competitive salary for Phoenix. Reputable company with larger budgets and overall resources.

    Cons

    Sr. Leadership shows no regard for the welfare of its associates by retaining executives who create a fear-based culture. No momentum in culture because the company cannot keep its talent and shows no serious steps towards rectifying it.

    Advice to Management

    I'd recommend the CEO take a hard look at whether his executive team are living up to the values and culture he so clearly wants to create.

    Choice Hotels2019-07-19
  1. Helpful (1)

    "Amazing Opportunities Ahead!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time

    Pros

    Evolving company with countless opportunities to innovate, with an IT leader preaching for innovative changes. I really enjoy my days working with lots of different personalities. Keep it up!!

    Cons

    IT leadership has been getting bad press for wanting to innovate and evolve the company. There are pockets of individuals resisting, instead of embracing change or offering better alternatives.

    Advice to Management

    Keep promoting from within and hiring bright talented individuals.

    Choice Hotels2019-03-15

    Choice Hotels Response

    May 8, 2019

    Thank you for your positive review. We appreciate your feedback on our innovative environment at our Phoenix technology center as Being Bold is a core value at Choice. We will continue to promote from within – and if you know any bright individuals, friendly reminder to take advantage ...

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  2. Helpful (1)

    "Lack of transparency - no real career growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Rockville, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Choice Hotels full-time for more than 3 years

    Pros

    Hospitality is a nice industry to be in. People are nice and friendly.

    Cons

    You will not be able to grow in this company without knowing the right people, at the right time. I have seen so many talented and dedicated people stuck at some level, making their 3rd-4th lateral move in their 7-8th year (eventually, they give up and move on), while some others can climb the career ladder in 3 years. More often than not, positions get filled without being announced. While I understand that the...

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    Advice to Management

    Be transparent. Give the same opportunity to everyone in your organization, not only the people you know and favor.

    Choice Hotels2019-08-18

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