Chubb - Department had too much turnover | Glassdoor
There are newer employer reviews for Chubb
There are newer employer reviews for Chubb

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"Department had too much turnover"

Star Star Star Star Star
  • Career Opportunities
Former Employee - Underwriter Associate in Whitehouse, NJ
Former Employee - Underwriter Associate in Whitehouse, NJ

I worked at Chubb full-time (More than 8 years)

Pros

Stable company, very diverse, used to have more of a family environment

Cons

Hard to keep a fully staffed team. People would only stay a few months to a year before leaving (most of them ljust up and quit). Agents and remaining staff were very frustrated and this pattern continued for at least 3 years.

Advice to Management

Provide some incentive to stay and weather the storm. Do things to boost morale and people will have a sense of loyalty to stay.

Other Employee Reviews for Chubb

  1. Helpful (1)

    "Call Center Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CALL CENTER - CUSTOMER SERVICE REPRESENTATIVE in Chesapeake, VA
    Current Employee - CALL CENTER - CUSTOMER SERVICE REPRESENTATIVE in Chesapeake, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Chubb full-time (More than 5 years)

    Pros

    paid time off and friendly co workers

    Cons

    Micro managed, doesn't offer coffee, you pay for company event and not family friendly

    Advice to Management

    LISTEN and not think about what you are going to say... missing out on good ideas


  2. Helpful (1)

    "Could do better - UA perspective"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Underwriter Associate in Warren, NJ
    Current Employee - Underwriter Associate in Warren, NJ

    I have been working at Chubb full-time (More than a year)

    Pros

    Great business environment, good operational training services, management is dedicated to assisting you in your career.

    Cons

    The workload is UTTERLY RIDICULOUS, the amount of tasks needed to be completed in an 8 hour period is unattainable and the worse part is that management turns a blatant blind eye but still expects for you to get the job done and no, there is absolutely no overtime, Compensation....one word, abysmal, Systems are highly outdated. This company is stuck in the stone age.

    Advice to Management

    Decrease the workload for UA's, there are items that should solely be the UW's responsibility. Increased salary, you will be surprised at how an increase can be so beneficial to the underwriting process.

There are newer employer reviews for Chubb
There are newer employer reviews for Chubb

See Most Recent

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