Chubb - Solid company to work for, proud to work at the company | Glassdoor
There are newer employer reviews for Chubb
There are newer employer reviews for Chubb

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"Solid company to work for, proud to work at the company"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Personal Lines Appraiser
Current Employee - Personal Lines Appraiser
Recommends
Positive Outlook
Approves of CEO

I have been working at Chubb full-time (More than 10 years)

Pros

Coworkers are top notch, loyal, and ethical; products are superior and easy to sell, company does invest in the top performers,

Cons

Small size field branches mean lack of opportunities to move within the branch, medical benefit options have continuted to decrease over the years, company can be slow to change, not easy to access higher authority, wish more opportunities for advancement

Other Employee Reviews for Chubb

  1. "Challanging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great pay, people, senior management

    Cons

    Heavy workload and takes a while to gain more authority


  2. Helpful (2)

    "Not a Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Claims Representative in Chesapeake, VA
    Current Employee - Customer Service Claims Representative in Chesapeake, VA
    Neutral Outlook
    No opinion of CEO

    I have been working at Chubb full-time (More than a year)

    Pros

    Generous PTO (17 days); consistent work schedule

    Cons

    No advacement
    Underpaid for the quality and quantity of work expected
    Outdated , slow computer systems
    They like to almost excusively hire college grads for the call ceter, but they don't pay extra for the education (pay is below what someone with a GED would get at Geico in Virginia Beach). Added to that, there's no advancement; so, unless you got your degree to make $30,000 in a call center your entire career, don't expect to work here for more than a year or two. Everyone under 35 leaves within that timeframe for this reason.

    Advice to Management

    Upgrade computer systems. We shouldn't have to place callers on hold for 3-5 minutes just to wait to get to the next screen.
    Cultivate a culture of promoting from within.
    Pay for what you expect. Don't offer below average pay and expect above average work. You'll wind up with high turnover and the poor customer service that comes with it.

There are newer employer reviews for Chubb
There are newer employer reviews for Chubb

See Most Recent

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