Ciena - its good and bad, but not getting any better | Glassdoor
There are newer employer reviews for Ciena
There are newer employer reviews for Ciena

See Most Recent

"its good and bad, but not getting any better"

Star Star Star Star Star
Current Employee - Senior Engineer GTS in Linthicum, MD
Current Employee - Senior Engineer GTS in Linthicum, MD
Recommends
Neutral Outlook
No opinion of CEO

I have been working at Ciena full-time (More than 8 years)

Pros

The Ciena can do attitude, just get the job done. Good benefits and pay. Good people and a commitment to training and learning

Cons

Bureaucracy introduced since the Nortel deal is breathtaking- no wonder Nortel went bust !
Middle management are mostly Nortel and its hard to workout who took over who.
A huge change in the way customers are supported - an arrogant like it or lump it approach.
Metrics a big focus, but CSAT & ESAT pretty much ignored.

Advice to Management

Cut the Bureaucracy before we all go the same way Nortel did. Cant you see adopting the working processes of a failed company is a mistake.

Other Employee Reviews for Ciena

  1. "Lead software developer in ciena"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Software Engineer in Linthicum, MD
    Current Employee - Lead Software Engineer in Linthicum, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ciena full-time (More than a year)

    Pros

    Nice people to work with

    Cons

    Planning is not theremneed more employee comeunication

    Advice to Management

    Everything is base don events


  2. Helpful (5)

    "Changing times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Director in Linthicum, MD
    Current Employee - Sales Director in Linthicum, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ciena full-time (More than 10 years)

    Pros

    Technology innovation; leader in Optical transport

    Cons

    Too many ex Nortel personnel in middle management roles, stifling innovation
    Terrible HR personnel and unprofessional practices

    Advice to Management

    Sack Business Ops bean counters who are basically clueless and add no value .

There are newer employer reviews for Ciena
There are newer employer reviews for Ciena

See Most Recent

Work at Ciena? Share Your Experiences

Ciena
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or